Mike O'Keefe Email & Phone Number

San Francisco, California, Us

Scoping Salesforce Core Professional Services opportunities, creating contracts, and providing executive liason and leadership for services projects.

San Francisco, California, Us

San Francisco, California, Us

Leading sales support and delivery of Einstein Analytics, Einstein, Heroku, and Platform related Salesforce services implementations.

San Francisco, California, Us

Specializing in Salesforce Emerging Technology Practices services which included Analytics, Data, IOT, and custom development client projects.

Chicago, Il, Us

Responsible for managing product managers, business analysts, vendors, and IT in the architecture and solutions delivery of integrated enterprise marketing technology applications. Overall suite included Aprimo marketing resource management (MRM) of SHC's 1.5 billiion dollar marketing spend, Comosoft Lago marketing planning, promotional product information management (PIM), custom deal and offer management, Comosoft Lago visual interpretation of the planning and offer process, creative production, Workhorse sample management, Xinet digital asset management (DAM), Workhorse photography management, and custom print production applications.Accomplishments include;* Promotional planning data integration leveraging IBM MSMQ across multiple data sources and systems.* Product managed improved custom JAVA promotional planning tool, improving offer quality data across all channels.* Replacement of a custom visual planning tool with Comosoft Lago.* Managing the operational planning team responsible for layout planning.* Provided consolidated promotional planning from Teradata Datawarehouse with a Microstrategy reporting front end.* Implemented Workhorse vendor sample order tracking solution.

Chicago, Il, Us

Product and integration management for $40mm Marketing Resource Managment Project. Implemented a sample management tool (Studio Workhorse) into Aprimo, Xinet, and custom Marketing & Promotion Management suite of tools. Data integration and reporting best practices.Currently analyzing marketing production tools for integration into our MRM suite.

Chicago, Il, Us

Leading the production track on a global MRM implementation featuring Aprimo, Xinet, a custom built Promotional Planning tool, and investigating a production application to integrate into the solution. Projected savings of over $20mm when twenty four month implementation is complete while sunsetting 25+ legacy applications.Also investigating a copy database to dynamically place copy in marketing assets and a sample management tool.As production track lead my role is to manage the internal and agency processes in both the specific tools and integrations between them, interface and update internal users up to C level executives, coordinate application vendors and integrators, and provide demonstrations and training when appropriate.

Des Plaines, Illinois, Us

Managed group of 20 people (8 direct reports) and multiple projects across four US and one European locations, responsible for all infrastructure, applications, development, network and phone systems; had budgetary and procurement responsibility of $5mm. Served as the primary IT client contact, involved in developing and leading sales presentations, product demonstrations, road map and strategy sessions, as well as supporting related results and updates with client executive management. Applications managed included physical and digital asset management, on-demand publishing, on line soft proofing, ingestion and reporting of client and production data, image and page flight checking and PDF generation of assets to clients or printers on custom or configured client accessible systems using Sun, Linux, Windows, and Apple X-Servers, with Weblogic and PHP presentation layers atop SQL, My-SQL, and Oracle databases.

Des Plaines, Illinois, Us

Managed a six member support help desk, responsible for 500 PC and MAC desktops and laptops across four locations in Chicago, Atlanta, and New York. Major projects included the consolidation of two former sister company locations into a centralized, adding 100 users and numerous new applications to our support grid, disaster recovery to meet client contract needs, implementation of offsite backup plans, hiring and training of new IT and production personnel.Accomplishments included:Implemented a ticketing and change management control system (still in use)Provided reporting and analytics used for staffing and training across the business.Instituted a training and development plan across the IT group at then Ambrosi (now Schawk Retail Marketing).

Conway, Arkansas, Us

Vendor liason for fifteen customers. Managed delivered services including data center outsourcing, infrastructure support, network support, and mainframe processing. Total value of customer contracts was approximately $5mm per year.

Us

Managed five person onsite support group at client location. Also responsible for client satisfaction and overall contract with client.

Began as printer support technician, advanced to helpdesk support, helpdesk manager, project manager, and infrastructure lead. Go to resource for top level executives. Last two projects led were implementation of an eighty server point of sale (POS) for 750+ stores, and the overall wind down of all infrastructure.

Bachelor Of Science - Bs, Business Administration And Management, General

Education record

Bachelor'S Degree, Business Administration And Management, General

Bachelor'S Degree, Business Administration And Management, General

Communications