Michael Mendoza

Michael Mendoza Email and Phone Number

Industry Director - Manufacturing | Field Service and CX Transformation @ Hitachi Solutions America
Canada
Michael Mendoza's Location
United States, United States
Michael Mendoza's Contact Details

Michael Mendoza personal email

Michael Mendoza phone numbers

About Michael Mendoza

Enterprise Digital Transformation executive who is deeply passionate about unleashing the potential of technology to help organizations and people thrive. Proven track record of effectively leveraging market and technological shifts to deliver high-growth solutions and services. Proven leadership at large global companies – building high-performing teams, processes and relationships. Expertise includes:• Digital Transformation• Strategic Planning• New product development• Sales Enablement• Product Management

Michael Mendoza's Current Company Details
Hitachi Solutions America

Hitachi Solutions America

View
Industry Director - Manufacturing | Field Service and CX Transformation
Canada
Employees:
701
Michael Mendoza Work Experience Details
  • Hitachi Solutions America
    Industry Director - Manufacturing | Field Service And Cx Transformation
    Hitachi Solutions America
    Canada
  • Hitachi Solutions America
    Industry Director - Manufacturing And Service Transformation Gtm
    Hitachi Solutions America Mar 2019 - Present
    Bringing AI, ML, Advisory and Strategy together to enable transformational initiatives for Manufacturers, Service Providers, Health and Life Sciences organizations.Lead Industry strategy and positioning, messaging and thought leadership for a portfolio of capabilities comprising: CRM, ERP, AI, Data and Analytics, RPA, Low Code, IOT solutions.
  • Hitachi Solutions America, Ltd- Business Solution Group
    Field Service Practice Lead
    Hitachi Solutions America, Ltd- Business Solution Group Jun 2015 - Present
    Hitachi Solutions is the Global Leader in helping clients transform business processes and information systems with industry solutions built on the Microsoft Cloud
  • Microsoft
    Senior Product Marketing Manager - Worldwide Product Marketing
    Microsoft Sep 2012 - Jul 2015
    Greater Seattle Area
    Lead worldwide product marketing, positioning and messaging of the Microsoft Dynamics CRM Customer Service product suite and roadmap including: Web Self-Service, Cross-Channel Contact Center, Social Media, Knowledge Management and Cloud Customer Engagement Applications.
  • Telus International
    Global Product Manager
    Telus International 2007 - 2011
    Vancouver, Canada Area
    Global ownership of Business Process Outsourcing services portfolio including acquisition, expansion, go-to-market, service positioning and messaging with primary focus on the Telecommunications, Consumer Technology and IT verticals.
  • Telus - Business Transformation
    Enterprise Architect
    Telus - Business Transformation Feb 2004 - Feb 2007
    Vancouver, Canada Area
    Defined technology strategy and vision and led cross-organizational domain experts to modernize and transform the organizations Customer Experience management and improvement capabilities. Focus:Customer Experience, Enterprise Architecture, Governance, Unified Communications, CRM applications, Converged communications, Telephony, OSS/BSS integration
  • Telus - Client Solutions
    Solution Consultant
    Telus - Client Solutions Jan 2000 - Jan 2004
    Vancouver, Canada Area
    Led full lifecycle customer engagements on large-scale system implementation and business process reengineering projects for clients including: Royal Bank of Canada, Department of National Defence, Insurance Corporation of British Columbia (ICBC) and University of British Columbia
  • Telus
    Inside Sales Account Manager
    Telus Jan 1996 - Jan 2000
    Telus
    Sales and Account Management. B2B sales of communication systems. Awarded Presidents Club Award for Top Sales performer for Western Canada

Michael Mendoza Skills

Product Management Crm Outsourcing Telecommunications Strategic Planning Saas Integration Marketing Strategy Enterprise Architecture Customer Experience Enterprise Software Strategic Partnerships Solution Selling Professional Services It Outsourcing B2b Marketing Channel Partners Software As A Service Strategic Consulting Management Consulting Bpo Cloud Computing Application Architecture Brand Architecture Brand Development Services Marketing Technology Product Development International Development Service Development Customer Relationship Management Service Launches Product Strategy Customer Experience Improvement Contact Center Design Outsourcing Advisory Roadmap Technology Strategy Development Bid Process Management Bid Development Crm Software

Michael Mendoza Education Details

Frequently Asked Questions about Michael Mendoza

What company does Michael Mendoza work for?

Michael Mendoza works for Hitachi Solutions America

What is Michael Mendoza's role at the current company?

Michael Mendoza's current role is Industry Director - Manufacturing | Field Service and CX Transformation.

What is Michael Mendoza's email address?

Michael Mendoza's email address is mi****@****ail.com

What is Michael Mendoza's direct phone number?

Michael Mendoza's direct phone number is 8103578*****

What schools did Michael Mendoza attend?

Michael Mendoza attended Northwestern University - Kellogg School Of Management, Simon Fraser University, British Columbia Institute Of Technology, Capilano University, Northwestern University - Kellogg School Of Management.

What skills is Michael Mendoza known for?

Michael Mendoza has skills like Product Management, Crm, Outsourcing, Telecommunications, Strategic Planning, Saas, Integration, Marketing Strategy, Enterprise Architecture, Customer Experience, Enterprise Software, Strategic Partnerships.

Who are Michael Mendoza's colleagues?

Michael Mendoza's colleagues are Charles Wojciuk, Jessica Guinn Murdock, Hari Ponnala, Kenneth Davis, Chris Kenyon, Garima Bhardwaj, Tim Huemmer.

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