Configure Nagios Monitoring service to monitor over 200 Linux and Windows server including services.Remotely manage Windows servers using Powershell and WinRM over https.Write Python scripts to configure Linux serversUsing Python and REST/JSON to provide ETL processes for Software Define Networking server.Configure and manage Cisco ASA and FWSM firewall through ASDM interface and config files.Manage Virtual Servers using Powershell and Powercli.Virtualized multiple Door Access Control and Alarm servers and created scripts to monitor and restart critical services.Writing C# applications to monitor critical services on servers and report status back to Nagios based on business logic.Meeting with end users and clients to discuss business needs and challenges and help determine solutions by leveraging current technologies.Implement and maintain Emergency Response system for UBC known as Disaster LAN.Manage Microsoft SQL Server, Oracle, Sybase, MySQL and MongoDB servers.

Deployment and management of Exchange and Database systems.

Responsibilities included; planning, configuring, installing and administering network infrastructure and servers that support and service over 500 staff.Implemented changes to back up procedures to more efficiently move increasingly large amounts of backup data over internet VPN connections. Managing upgrades and documenting changes to network devices and servers. Actively providing desktop, configuration and phone support for software and hardware. Managing DHCP, DNS, Firewall, File and Print Services and Black Berry Enterprise Server.Planned, tested and implemented the migration from Windows NT based I-Mail to Windows 2003 based MS Exchange 2003.Documented network environment using MS Visio.Managed, maintain and back up the Exchange 2003 environment.Setup a front end server for OWA. Created firewall rules to allow OWA server to operate in the DMZ. Also configured the DNS entries to allow forwarding of a simple URL to the OWA using HTTPS.Managing and following up on administrative tasks and changes to users' desktops and their Active Directory accounts. Configured Linux firewall and the Exchange servers to use RPC over HTTPS.Managed day to day Active Directory tasks and Group Policy Objects for OU's.Successfully implemented a Windows Terminal Server to run an application in Kiosk mode and allowed access to the server via a web based VPN jump server.Installed and configured VMware ESXi Server and imported 4 physical machines into the new ESXi server.Installed and configured Linux based ASSP Spam Filter. Dealt with other organizations to maintain white and red lists.Installed and configured Black Berry Enterprise server. Configured firewall for access to the server and setup policies for Black Berry users.

Provided Tier 3 Technical support in the Customer Assurance department. Took calls from customers, diagnosed and recorded their issues with the software. Reproduced the issues in VMware Workstation and worked out solutions to the problems. Documented the issues and resolution in the Knowledge Base. Held weekly conference calls with customers to go over open tickets and talk about any new issues or concerns they may have.

Installed, configured and managed Proprietary Picture Archiving and Communication Systems remotely for over 40 US Hospitals. Took phone calls from customers to change records in the database and correct patient records. Managed tape, WORM archive systems remotely for hospitals. Installed patches in clustered environments and connected SAN drives for more long term storage as needed. Administered PACS domains or OU's that were delegated to the team by the hospitals IT staff.