Michael Petruccelli Email & Phone Number

United States

Westwood, Massachusetts

Oversee domestic production operations for 47 Brand LLC, a locally owned and operated professional and collegiate sports merchandising business. Manage a team of domestic production employees providing daily assignments, coaching and professional development ensuring staff is educated on all aspects of the department and brand. Build and maintain relationships with pertinent departments, maintain thorough understanding of all products and services, and monitor and manage inventory levels at all… Show more Oversee domestic production operations for 47 Brand LLC, a locally owned and operated professional and collegiate sports merchandising business. Manage a team of domestic production employees providing daily assignments, coaching and professional development ensuring staff is educated on all aspects of the department and brand. Build and maintain relationships with pertinent departments, maintain thorough understanding of all products and services, and monitor and manage inventory levels at all production locations. Responsible for managing the domestic order process, streamlining efficiencies and continually addressing areas for improvement. Create business plans to support company programs and drive business. Meet regularly with brand managers to remain informed as to league and industry needs. Build and manage weekly production calendar, analyze production and program performance, and regularly report results to all departments. Collaborate with multiple departments on concepts, programs, and segments. Communicate value proposition of all products to sales team and develop sales tools to support the process. Create launch plans for new programs across all business segments and leagues. Show less

Managed the day-to-day operations of the EDI group. Ensured order fulfillment process was executed accurately and efficiently for the designated account base. Responsible for managing the four-person EDI team, the onboarding of new customers, and the support of existing customers. Analyzed and reported on EDI sales data and continually created improvements for EDI ordering process. Maintained required mapping documents, monitored client websites for policy and procedural changes, and produced… Show more Managed the day-to-day operations of the EDI group. Ensured order fulfillment process was executed accurately and efficiently for the designated account base. Responsible for managing the four-person EDI team, the onboarding of new customers, and the support of existing customers. Analyzed and reported on EDI sales data and continually created improvements for EDI ordering process. Maintained required mapping documents, monitored client websites for policy and procedural changes, and produced materials and documentation within specified guidelines. Collaborated frequently with internal departments and external business communities to authenticate information, expedite shipping procedures, and improve EDI ordering process. Resolved shipping and processing issues, ensured customer compliance issues were kept to a minimum and continuously investigated compliance issues as they arose. Participated in company task force formed to implement a new Enterprise Resource Planning (ERP) tool, migrating from a legacy system into BlueCherry software which integrates 47 Brand’s warehouse management system, FastTrak. Promoted to Domestic Production Manager in 2019. Show less

Processed EDI orders, accurately interpreted EDI data, and continually looked for ways to improve the ordering process. Managed and resolved shipping and processing issues, and followed up with domestic partners to ensure products shipped on time. Maintained invoice transaction file and worked with account managers to record orders accurately and efficiently. Acted as representative of 47 Brand to clients and ensured customer compliance issues were kept to a minimum. Collaborated with internal… Show more Processed EDI orders, accurately interpreted EDI data, and continually looked for ways to improve the ordering process. Managed and resolved shipping and processing issues, and followed up with domestic partners to ensure products shipped on time. Maintained invoice transaction file and worked with account managers to record orders accurately and efficiently. Acted as representative of 47 Brand to clients and ensured customer compliance issues were kept to a minimum. Collaborated with internal departments and external business communities to authenticate information and expedite shipping procedures.Promoted to manager of EDI Group in February 2016. Show less

- Assist in daily operations of community-based organization’s technology center. - Answer telephones and assist customers by answering questions or directing them to the proper department. - Greet clients. - Provide training and support to clients in the use of personal computers and the Internet. - Troubleshoot hardware and software problems.

- Greet prospective students and their parents. - Conduct campus tours. - General administrative activities including data entry, telemarketing, and filing.