Mike Moran Email & Phone Number

Gangnam-gu, Seoul, Korea

Greater New York City Area

• Responsible for day to day technical support needs for C-Level executives withinNews Corp, Dow Jones, The Wall Street Journal, New York Post, Storyful, andNews America Marketing
• Managed mobile telecommunications budget and spend for News Corp, as wellas the appropriate vendor relationships in this area
• Responsible for the testing and deployment of new technology solutions forexecutive-level users

Greater New York City Area

• Managed eleven direct reports which supported over 1100 users across fourbusinesses in the NYC metro area
• Managed multiple projects relating to end-user technology, including wholedepartment hardware refresh, and the decommissioning of 2.4 GHz wirelessfrequency within NYC offices
• Performed monthly review and analysis of company mobile spending, andimplemented new standards of mobile device usage that generated over $10K inannual savings
• Managed vendor and… Show more
• Managed vendor and partner relationships in key areas such as mobiletelecommunications, print services, and mobile device management
• Personally oversaw multiple executive events and projects, including quarterlyBoard of Directors meetings, Earnings Report calls, and executive offsite events

Greater New York City Area

• Developed the Dow Jones TechBar, a walk-up tech support area, specializing inmobile products and services, including smartphones, tablets, and mobilehotspots with a focus on customer service
• Created training materials and programs for new employees across alldepartments and business units
• Engaged third party companies for regular in-house events, providing users with aunique opportunity to engage with new technology from companies such aslittleBits, Samsung, and… Show more
• Engaged third party companies for regular in-house events, providing users with aunique opportunity to engage with new technology from companies such aslittleBits, Samsung, and Lenovo Show less

• Assisted in hosting the United Federation of Teachers Spring 2013 Conference “Apple Technology in the Classroom” seminar
• Developed training and presentation materials for the Fifth Avenue Genius Bar staff of over 125 employees in customer service initiatives
• Assisted in running retail hiring events, interviewing potential employees through group discussion and activity
• Providing technical service and support, including repairs and troubleshooting
• Providing, on average… Show more
• Providing, on average, 25-30 technical support sessions per dayInstructed customers in workshops and one-on-one classes on a variety of topics, including photo and video editing and website creation Show less

• Researched artists and events for upcoming shows and specials
• Brainstormed content ideas in weekly network meetings
• Catalogued network tape collection for storage and access in company library
• Assisted all office personnel with general office tasks throughout

• Prepared newsroom office for daily morning meetings
• Assisted in logging and dubbing tapes, both individual tapes and composition reels
• Assisted all office personnel by going on production runs to production departments and offices throughout the city
• Served as interim executive assistant which included duties including scheduling meetings, answering incoming calls to the News Department and calls to Executives within in the News Department

• Created advertiser and affiliate database of all existing ad and affiliate records and by contacting new advertisers and affiliates
• Acquired and organized advertiser information and created new advertiser contacts
• Answered calls and assisted talent within the studio