Mike Plehal Email & Phone Number

Otsego, Minnesota, United States

Oversee Fulfillment Center Operations and Customer Care

Monticello, Mn

Oversee Warehouse and Call Center OperationsResponsible for overall inventory performance

Greater Minneapolis-St. Paul Area

● Working with a locally owned furniture wholesaler● Completed financial and operational analysis to determine the pros and cons of Warehouse move● Created SKU and offer level inventory performance reporting which included sales, margin, inventory turns, cost of storage and gross margin return on investment (GMROI)● Developed the company’s merchandising taxonomy

Greater Minneapolis-St. Paul Area

● Ensure company meets FERC, ISO, state, and local regulatory compliance rules ● Liaison between utility service providers and grid operators● Manage and oversee performance of all third party operations vendors● Oversee retail electricity pricing strategies and maintains rate management databases ● Represents company’s interests within trade organizations, regulatory proceedings and ISO member committees

New Hope And Oakdale, Minnesota

● Senior Team member, setting company’s strategy, goals and objectives ● Full budget and P&L responsibility● Improved warehouse business unit’s operating ratio by 25%● Developed and implemented comprehensive sales pricing model● Analyzed customer-level profitability and successfully negotiated single- to double-digit rate increases on over 98% of customer accounts ● Eliminated non-value-add activities, resulting in 66% reduction of warehouse management staff● Trained corporate staff of 100 on Lean principles● Facilitated Kaizen events resulting in $300K of annual savings ● Developed Weekly Executive Dashboard with KPIs providing predictive performance analytics● Refined optimal customer base, mitigating risk and resulting in improved financial performance

Medina, Minnesota

● Full P&L responsibility overseeing Purchasing and Merchandising staff of 18 ● Supported $150M sales through multi-channel B2B & D2C business units (Internet, Catalog and nationwide Retail) ● Executed strategies for product assortment and pricing● Developed actionable reporting resulting in improved product sales performance● Eliminated 1,200 underperforming SKUs from product assortment● Introduced 20–50 new products monthly● Implemented vendor-managed inventory process resulting in average monthly inventory reduction of $800K and improved in-stock performance ● Designed and applied new reporting tools, improving gross margin return on investment (GMROI) by 6% and inventory turns by 10%● Implemented new product review process resulting in faster and better-coordinated rollout to all channels ● Devised and implemented process allowing individual Retail locations to test market customer-requested products

Medina, Minnesota

● Eliminated company’s need to access line of credit for first time in 50 years, through effective inventory management● Proactively reviewed company’s transportation options. Initiated changes resulting in annual savings of $600,000● Achieved record-level in-stock and inventory turn performance ● Oversaw implementation of a formal import compliance program● Optimized retail store replenishment program by balancing cost of inventory and transportation

Medina, Minnesota

● Eliminated 2nd shift and continued to operate with one shift through a period of 65% growth● Achieved safety record of 1200+ consecutive days without a lost time incident● Managed 2-shift/6-day/30-seat sales and technical support Call Center operation● Implemented inventory cycle-count program, eliminating annual physical inventories and reducing down time from 3 days to 4 hours

Wayzata, Minnesota

● Directed operations of seven facilities nationwide, with responsibility for $500 million in inventory● Developed executive-level KPIs resulting in accurate monthly financial forecast● Calculated cost and margin estimates for new business activities● Devised facility reporting system outlining daily expenses, margins and service levels● Designed efficient, cost-effective manual sort process eliminating need to purchase $200K high-speed sorter● Supported sales process in new and existing business development

Brooklyn Park, Minnesota

• Directed all distribution operations in multiple facilities• Managed staff ranging from 100 to seasonal peak of 300 employees• Identified and implemented order-pack-combine process, eliminating $1M in freight expense• Improved pick, pack & ship productivity resulting in elimination of second shift• Developed pricing model for new ClickShip fulfillment business• Achieved 99.86% inventory accuracy level • Over 3 years without a lost-time safety incident