Mike Rabinowitz Email & Phone Number

Inspiring People To Be Self-Aware And Accountable On Their Way To Success✦ Speaking Topics ✦◾It's More Than Just Words►✦ Training Topics ✦◾Communication EffectivenessVisit to learn more about Speaking & Training Topics :↳ www.streetcornerapproach.comFor More Info Or To Book Me For Your Event, Please Contact Us At:704-458-9372 | Mikerab59@gmail.com

We believe that after a seminar or event that your employees will be changed and transformed after they hear our keynote speakers. We believe in motivation from the heart. Motivation ought to last not be a temporary thing. Motivation is about energy and inspiration.--Motivational Speaker Bureau--🌐 motivationalspeakerbureau.com

Kansas City, Mo

SkillPath is a leader in learning and development since 1989. It provides professionals worldwide with strategic and innovative training solutions. Their mission is to provide the highest-quality training for companies and businesspeople around the world, so they can benefit personally and professionally from the experience.

Worldwide

IATA is an international trade organization, created over 70 years ago by a group of airlines. Today, IATA represents some 290 airlines in 120 countries comprising 82% of total air traffic. The organization also represents, leads and serves the airline industry in general.Provides exceptional training to employees in the Aviation Industry for Effective Communication, Customer Service, Leadership and Safety Awareness.

Conducting workshops to integrate effective communication and leadership skills with key safety initiatives to build a better safety culture using "hands on" learning and "in the field" coaching for total management engagement. Using facilitation skills to have the participants commit to taking responsibility for their own safety leadership behaviors as well as influencing others in positive ways.The result is a much stronger culture focused on everyone returning home safely and a more profitable organization.

United States

★ It’s All About the Customer ExperienceThe heart and soul of any successful company is customer service. The support environment plays a major role in making sure that customers receive the best service possible. Custom Training Solutions strives to sharpen your agents communications skills so they can aid and support your customers to the best of their abilities. We provide a wide selection of individual training modules that that can be combined and tailored to fit the needs of support leaders and their teams. With the combination of best practices, interactive adult learning and class activities, our workshops are guaranteed to have an immediate impact on the skills of the participants. Clients can pick and choose training workshops that will be specific to their training needs. I have been in the communication skills business for 20 years as an police officer, call center, manager, corporate management and now a certified trainer for the last 12 years. Custom Training Solution workshops incude:> Connecting with people> Dealing with Different Types of Personalities> Telephone Communication Skills> Face to Face Communication Skills> How to Demonstrate Positive Attitude> Problem Solving Skills> Tips for Dealing with Cross-Cultural Issues > Written Communication Skills> Documentation Practices> Success Through Teamwork

CMI has been at the forefront of improving customer experiences for over 30 years. They are 100% focused on empowering contact center professionals to improve their skills, advance their career, and enhance the performance of their organizations. More than 50,000 organizations worldwide have joined ICMI on a collective journey to elevate the customer experience through training, events, consulting and information resources.ICMI is organized by UBM, which in June 2018 combined with Informa PLC to become a leading B2B information services group and the largest B2B Events organizer in the world.

A dedicated customer support trainer/facilitator recognized as a driven leader with expertise in instructor-led training, customer service skills,, assessing training needs, and delivering quality skills building techniques. Responsible for building critical relationships by using exemplary interpersonal and communication skills with the experience, resourcefulness and drive required bringing an organization to a superior level of success.

Charlotte, North Carolina

Led meetings for members of Weight Watchers to motivate and instruct on following a plan for healthy living. Directed weekly coaching and counseling session for new membersContinually maintained and improved the company’s reputation and positive image in the markets served. Conducted “at work” meetings to bring weight watchers philosophy to the work place

Charlotte, North Carolina

Executed plans and follow process to deliver a safe and reliable operations for 4 daily flights .Provided leadership and informational support to Airport Crew-members by conducting monthly Blue Health and Safety meetings.Interacted with JetBlue customers, airport authorities, government agencies, and external organizations. Was accountable for reliability, customer service delivery, fostering positive employee relations, cost management, and regulatory compliance.

Charlotte, North Carolina Area

Managed employees in Safety Awareness, Hazard Awareness and safety response. Trained and managed employees who work at the customer service desk.

Charlotte, North Carolina

Business Lending Customer Support Desk

Charlotte, North Carolina

Desktop Support

New York, New York

Coordinated security for 25 jewelry businesses as well as provided a safe environment for opening and closing of the main safe area of merchandise storage.

Brooklyn, New York

Law Enforcement

Accounting And Business/Management

Activities and Societies: BaseballStudied Business Statistics

Certification In Criminal Law And Social Science, Communication Skills To Prepare For Law Enforcement

Computer And Information Sciences And Support Services, Call Center Communication Skills Training

Certified Trainer Program, Facilitation Skills

Activities and Societies: Train the Trainer course to enable delivery of support center workshops to improve communication skills for Bank.

Technical Service And Support Industry Call Center Communication Skills Training Workshops, Certified Trainer

In 1989, HDI became the first membership association and certification body created for the technical service and call center/support.

Train The Trainer

Activities and Societies: •Conduct workshops to integrate effective communication and leadership skills with key safety initiatives•.