Part of a team in the Customer Care Department, obtaining annual surveys from current customers who lease trucks or contract for preventive maintenance, and passing that feedback along to a team of managers who use that information to ensure the highest quality service at the many branch locations across the US & Canada.

Established a line of GPS tracking devices for a security company by calling on automotive dealers, finance companies and credit unions dealing with the sub-prime loan market.• Established a dealer base and built sales from zero to over $50,000 per month within the first 6 months.• Made initial success by cold calling, in person and by phone. Demonstrated products and placed orders with strong follow up, staying focused on customer service.• Developed marketing materials and follow up letters for Internet/direct mail use, improving sales by over 25%.

Initially joined a new company formed to manufacture and market Star Kick, a superior, patented soccer-training device. Involved in many aspects of the business, helping to develop a sales plan that gained distribution in retail institutions.• Implemented plans that built the brand to nearly $1 million in sales in just over 2 years. • Hired a fulfillment house to warehouse/ship//invoice the product .• Gained support of direct response markets in Japan, England and QVC US, generating over $2 million dollars in sales through the use of one and two minute TV commercials. • Opened over 400 retail accounts in the US, bringing broad recognition to the brand and leading to a licensing agreement with a larger company in 2003.• Hired and managed rep groups nationwide to establish distribution and build sales. • Developed packaging, marketing materials and sales programs for rep groups, tradeshows and soccer league events.

External consultant supporting top management in a two-year project to establish a food broker network throughout the US selling to all key grocery chains. Established distribution, gained shelf space and ad/promotional support for the company’s low fat product lines.• Successfully identified, qualified and hired food brokers in all major US markets.• Created marketing materials for all low fat products by working directly with the National Sales Manager and food brokers. • Developed organizational tools to track and analyze each broker’s progress.

Held multiple Midwest and West Coast positions, managing both sales teams and broker groups. Personally responsible for a large chain account. Directed managers/reps, set objectives and assisted each to achieve personal and company goals. Recruited, hired and trained reps on an ongoing basis. • Exceeded quota seven of the last ten years. • Consolidated two districts into one, saving over $200,000 annually. • Managed business development/marketing funds in excess of $1 million annually.• Developed four territory managers and two area managers for promotion.• Repeatedly recognized for exceptional sales and service, i.e. President Club Member.