AMP's tools have evolved from making digital catalogs to replace paper into order writing tools for B2B manufacturers that is now a data centric company that connects ERP systems with a platform to distribute content to sales reps, wholesale buyers, retailers, designers, kiosks for consumers to use in store and much more. Please visit amptab.com to learn more.

• Provide 24/7 customer support, troubleshooting, and problem-solving via phone and email• Lead and supported other departments to ensure customer satisfaction was maintained in a timely manner• Design department processes by creating procedure and policy documentation• Conduct detailed inspections and maintain thorough documentation for records• Build vendor relations through consistent cadence, timely payment, and recurring work• Assist with advertising and marketing concepts• Create innovative and new strategies to publicize and differentiate Zenplace

• Create a personal one on one consultation experience• Provide in-depth knowledge on Apple products and services• Diagnose, address, and educate customers on technical issues with their products• Nominated to participate in a panel designed to help educate sales team on best practices for business sales• Comfortable transitioning between multiple roles according to business needs• Educates and provides feedback to peers daily, encouraging growth and a supportive environment

* Promoted in less than a year, demonstrating hard work ethic and motivation* Maintains rapport with management, allowing honest and enjoyable work environment* Responsible for educating all employees in legal, safety and security measures* Ensures a safe and secure work environment with thorough observation

• Performed data entry to Federal government standards• Assisted I.T daily to maintain a functional office• Receive and ship sensitive materials to head quarters