Mike Reece Email & Phone Number

Raleigh, North Carolina, United States

Implement companywide on-site management and end user training of distribution ERPs (OnLine and Trend CenterPoint). Ensure preparation for system conversion of critical areas including, Pricing, Accounts Receivable, Inventory, Procurement, Manufacturing, and Order Management. Organize and teach multiple training class outlines. Work directly with assigned Project Management responsible for creating and managing on-site training environments, including the use of test databases replicating real-world scenarios. Maximize pre-conversion exposure of new ERP system to end users, while minimizing work-flow impact of daily operations. Provide post-implementation conversion support.

United States

Implement companywide on-site management and end user training of distribution ERP (Trend). Ensure preparation for system conversion of critical areas including, Pricing, Accounts Receivable, Inventory, Procurement, Manufacturing, and Order Management. Organize and teach multiple training class outlines. Work directly with assigned Project Management responsible for creating and managing on-site training environments, including the use of test databases replicating real-world scenarios. Maximize pre-conversion exposure of new ERP system to end users, while minimizing work-flow impact of daily operations. Provide post-implementation conversion support.

Boise, Idaho

Tier 2 support point for corporate applications including distribution ERP (NetSuite), distribution ERP (NxTrend) multiple Citrix-based apps, and proprietary apps developed by BMC App Dev team. Provided training and documentation of applications for corporate and on-site field personnel. Responsible for on-site training of NxTrend to acquisition BMC management and location end users.

Orem, Utah

Responsible for supervision and training of regional inside sales force. Ensured customer satisfaction by providing product knowledge, attention to detail, and dedicated follow through. Worked directly with vendor retail sales to maximize store sales potential through product placement and floor efficiency. Assisted with daily receipts of location inventory and reconciliation of cash receivables. Managed open order/purchase order data in order to provide vital information to outside sales force, manufacturing, and dispatch and delivery. Performed bi-monthly invoicing of in-house Install Millwork program. Proficient with multiple applications including distribution ERP, Timberline, and Kronos. Managed millwork non-stock data, as well as retail inventory and bin location management, utilizing company best practice business processes.

United States

Responsible for companywide on-site training of distribution ERP (ProEdge) to ProBuild management and location end users. Trained employees to prepare for conversion of critical areas including, Pricing, Accounts Receivable, Inventory, Procurement, Manufacturing, and Order Management. Organized and taught multiple training class outlines. Part of a team that trained over 500 location employees over a period of 18 months. Working directly with assigned Project Management, was responsible for creating and managing on-site training environments, including the use of test databases replicating real-world scenarios. Maximized pre-conversion exposure of new ERP system to end users, while minimizing work-flow impact of daily operations. Provided post-implementation support. Additional duties included execution of implementation strategies and conversion agendas of projects associated with ProBuild corporate management. Named Lead Trainer from January 2010 through February 2011.

United States

Responsible for companywide on-site training of distribution ERP (NxTrend) to BMC management and location end users. Trained employees to prepare for conversion of critical areas including, Pricing, Accounts Receivable, Inventory, Procurement, Manufacturing, and Order Management. Organized and taught multiple training class outlines. Part of a team that trained over 2,000 location employees over a period of nearly four years. Working directly with assigned Project Management, was responsible for creating and managing on-site training environments, including the use of test databases replicating real-world scenarios. Maximized pre-conversion exposure of new ERP system to end users, while minimizing work-flow impact of daily operations. Provided post-implementation support. Additional duties included execution of implementation strategies and conversion agendas of projects associated with BMC corporate management. Named Lead Trainer from July 2006 through November 2008.

Sandy, Utah

Responsible for order entry of sales and inventory control in relation to assigned outside sales force. Assisted walk-in customers with sales and inventory control via distribution ERP.