Mike Reid

Mike Reid Email and Phone Number

Partner Advocacy Manager @ Pax8
Adelaide, SA, AU
Mike Reid's Location
Adelaide, South Australia, Australia, Australia
Mike Reid's Contact Details

Mike Reid personal email

n/a
About Mike Reid

As an accomplished IT leader with extensive experience in the technology and services industry, I am dedicated to enabling team members to reach their full potential while fostering a culture of continuous learning. My key strengths lie in people management and relationship building, where I excel in identifying and harnessing individual strengths to optimize team performance. By creating a supportive and engaging work environment, I ensure that my team members not only succeed but also enjoy the journey. I firmly believe in leading by example and always strive to find the positive aspects in every situation.I bring a unique perspective to leadership, having a solid understanding of the challenges faced at the 'front line' of operations. My approach is rooted in empathy, understanding, and a genuine desire to see both individuals and teams thrive. With a commitment to continuous improvement and a focus on building strong, collaborative relationships, I am dedicated to driving sustainable success in every endeavor.

Mike Reid's Current Company Details
Pax8

Pax8

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Partner Advocacy Manager
Adelaide, SA, AU
Website:
pax8.com
Employees:
1804
Mike Reid Work Experience Details
  • Pax8
    Partner Advocacy Manager
    Pax8
    Adelaide, Sa, Au
  • Pax8
    Executive Coach Pax8 Apac Academy
    Pax8 Aug 2024 - Present
    Australia
  • Without Fear
    Community Engagement
    Without Fear Nov 2022 - Present
    Melbourne, Victoria, Australia
    We pledge our profits to mental health and wellness projects that benefit the whole community. Without Fear exists to inspire people to live without the fear that holds them back and stops them seeking help with their mental health. Specifically, we want people to speak up about their mental health without fear. Fear can teach us but should not control us. It all starts with a conversation.By wearing or gifting our apparel we want people to become a beacon of inspiration for others.OUR GOAL: 100,000 PEOPLE LIVING WITHOUT FEAR BY 2032
  • Helpdesk Computer Systems
    Operations Manager
    Helpdesk Computer Systems Mar 2024 - Jul 2024
  • Efex
    Procurement Manager
    Efex May 2023 - Feb 2024
    Australia
    • Spearheaded procurement operations, emphasizing people management and negotiation skills to optimize vendor relationships and drive cost-efficiency.• Fostered a culture of collaboration and teamwork, ensuring mutual success for efex and its partners through strategic alliances and relationship development.• Led negotiations that resulted in reduction in supply costs, contributing to an overall increase in profitability.• Implemented a vendor evaluation system that improved service quality and reduced lead times.
  • Efex
    National Partner & Alliance Manager
    Efex Jun 2022 - Jan 2024
    Adelaide, South Australia, Australia
    • Developed new partner strategies that increased annual revenue through collaborative cross-departmental and external supplier projects.• Initiated and managed alliances that expanded the business network, enhancing market reach and brand visibility.• Implemented a vendor evaluation system that improved service quality and reduced lead times significantly• Cultivated and managed strategic partnerships, transcending transactional models to drive mutual business success.• Employed a collaborative approach to enhance business relationships, emphasizing teamwork and shared goals for sustained growth.
  • Efex
    Operations Manager
    Efex Jan 2022 - Jul 2022
    Adelaide, South Australia, Australia
  • Logicplus It Solutions And Managed It Service Provider
    Group General Manager - Business Improvement
    Logicplus It Solutions And Managed It Service Provider Nov 2020 - Jan 2022
    Adelaide, South Australia, Australia
    Managing a team of 'automation wizards' and sales admin/procurement staff, I am lucky to be able to bring my experience and understanding of the MSP & technology space to this role. Leading the charge for change, integration and compliance across all business units within Logic Plus brings a great deal of satisfaction for myself and the team. What we do really makes a difference in the efficiency and operation of the business - finsing our individual strengths and playing to those creates great outcomes benefitting all others.
  • Calvert Technologies
    General Manager
    Calvert Technologies Nov 2011 - Nov 2020
    Felixstow, South Australia
    • Spearheaded business growth strategies that resulted in a 15% increase in annual revenue.• Led company restructuring which improved EBITDA margins. • Orchestrated company operations, focusing on staff and client management to ensure exceptional service delivery and client satisfaction.• Strategic Leadership through adoption of EOS• Goal setting and performance management of staff• Championed strategic initiatives and managed business growth, balancing internal and external perspectives for holistic organizational success.
  • Calvert Technologies
    Service Manager
    Calvert Technologies Jun 2009 - Nov 2011
    Primary function is to manage the everyday activities of my technical team. Scheduling, training & generally being an advocate for them. Also see myself as a 'translator' between the techs & the clients - I speak their language.
  • United Consortium
    Project Manager
    United Consortium Jan 2006 - Jun 2009
    - Responsible for managing a small team of technicnans. - Project management from quoting, procurement of stock & scheduling with clients. - Business administration & marketing.
  • Hallmark Computer International
    Account Manager
    Hallmark Computer International 2004 - 2006
    - Started on production line building whitebox PCs & notebooks. - Preparation and maintenance of QA policies, procedures & documentation. - Sales Account Manager - Sales Account Manager (UniSA)
  • Optus Internet
    Customer Service Representative
    Optus Internet 2001 - 2003
    Inbound customer supportTechnical troubleshooting for Internet connectivityBilling enquiriesConflict resolutionTeam escalations

Mike Reid Skills

Management It Management Service Delivery Account Management Managed Services Customer Service Project Management Team Management Team Leadership Business Development Networking Troubleshooting Solution Selling Outsourcing Team Building New Business Development Employment Contracts It Strategy It Service Management Security Technical Recruiting Professional Services Software Documentation Service Management Computer Hardware Resource Management Project Delivery Team Oriented Staff Development Staff Supervision People Skills People Development Staff Retention Technical Staff Management Organizational Leadership Business Strategy Business Process Improvement Accounts Payable

Mike Reid Education Details

Frequently Asked Questions about Mike Reid

What company does Mike Reid work for?

Mike Reid works for Pax8

What is Mike Reid's role at the current company?

Mike Reid's current role is Partner Advocacy Manager.

What is Mike Reid's email address?

Mike Reid's email address is mi****@****.net.au

What schools did Mike Reid attend?

Mike Reid attended University Of South Australia, Australian Institute Of Management, University Of South Australia, Burnside, Burnside.

What are some of Mike Reid's interests?

Mike Reid has interest in Family, Drumming, Music, Carlton Football Club, Friends.

What skills is Mike Reid known for?

Mike Reid has skills like Management, It Management, Service Delivery, Account Management, Managed Services, Customer Service, Project Management, Team Management, Team Leadership, Business Development, Networking, Troubleshooting.

Who are Mike Reid's colleagues?

Mike Reid's colleagues are Mandy Ho, Rob Anders, Kevin Magoolaghan, Ryann Murray, Sezer Leo K., Rikkifay Campbell, Abu Secka.

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