Mike Richardson

Mike Richardson Email and Phone Number

Director, Customer Success Engineering EMEA | Remote Team Management @ Pantheon Platform
san francisco, california, united states
Mike Richardson's Location
Ely, England, United Kingdom, United Kingdom
Mike Richardson's Contact Details

Mike Richardson work email

Mike Richardson personal email

n/a
About Mike Richardson

A seasoned customer support executive with a proven track record of success in the fast-paced B2B SaaS industry. Renowned for building and leading high-performing, culturally diverse teams across multiple geographies. Strategic thinker with a talent for aligning support operations with business objectives to drive growth and customer satisfaction. An emotionally intelligent leader committed to fostering a positive work culture that nurtures talent, encourages innovation, and delivers exceptional results.CORE COMPETENCIESExecutive Leadership & Strategic VisionB2B SaaS Technical Support & Account ManagementTeam Building, Mentoring & Performance OptimisationCross-Cultural & Remote Team LeadershipCritical Thinking & Complex Problem-SolvingEmotional Intelligence & AdaptabilityCustomer Success & Retention Strategies

Mike Richardson's Current Company Details
Pantheon Platform

Pantheon Platform

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Director, Customer Success Engineering EMEA | Remote Team Management
san francisco, california, united states
Website:
pantheon.io
Employees:
261
Mike Richardson Work Experience Details
  • Pantheon Platform
    Director, Customer Success Engineering Emea
    Pantheon Platform Jan 2024 - Present
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  • Pantheon Platform
    Senior Manager Cse, Customer Success Engineering
    Pantheon Platform Jan 2023 - Jan 2024
    San Francisco Bay Area
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  • Pantheon Platform
    Manager Customer Support Engineering, Emea
    Pantheon Platform Feb 2022 - Jan 2023
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  • Pantheon Platform
    Engagement Manager, Migrations
    Pantheon Platform Apr 2021 - Feb 2022
    Remote
    View
  • Pantheon Platform
    Eu Support Manager
    Pantheon Platform Jul 2019 - Apr 2021
    Remote
    View
  • Pantheon Platform
    Lead Technical Support Engineer
    Pantheon Platform Jun 2017 - Jun 2019
    Cambridge, United Kingdom
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  • Pantheon Platform
    Senior Customer Success Engineer
    Pantheon Platform Jan 2016 - May 2017
    Cambridge, United Kingdom
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  • Pantheon Platform
    Customer Success Engineer
    Pantheon Platform Oct 2014 - Jan 2016
    Cambridge, United Kingdom
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  • Slashzero Limited
    Founder
    Slashzero Limited Jun 2008 - Feb 2022
    Cambridge, United Kingdom
  • Department Of Engineering At The University Of Cambridge
    Freelance Drupal Technical Consultant
    Department Of Engineering At The University Of Cambridge Feb 2013 - Oct 2014
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  • Wolfson College Cambridge
    Freelance Drupal Consultant
    Wolfson College Cambridge Jun 2011 - Sep 2014
    Cambridge, United Kingdom
  • University Of Cambridge
    Contract Drupal Architect
    University Of Cambridge Oct 2012 - Jul 2013
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  • Opportunity Links
    Senior Drupal Developer
    Opportunity Links Sep 2009 - Feb 2011
    Cambridge, United Kingdom
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  • University Of Cambridge
    Senior Web Developer
    University Of Cambridge Sep 2002 - Oct 2008
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  • Salmon Developments
    Contractor
    Salmon Developments 2004 - Aug 2008
  • Reciva
    Contractor
    Reciva 2005 - 2006
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  • Broadreach Networks
    Technical Consultant
    Broadreach Networks 2000 - 2002
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  • Beenz.Com
    European Product Manager
    Beenz.Com 1999 - 2000
  • Madge Web
    Product Manager
    Madge Web 1997 - 1999
  • Newsedge
    Product Manager
    Newsedge 1995 - 1997
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  • Thomson Financial
    European Engineer Team Manager
    Thomson Financial 1991 - 1995
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Mike Richardson Education Details

  • Shrubbery School, Cambridge
    Shrubbery School, Cambridge

Frequently Asked Questions about Mike Richardson

What company does Mike Richardson work for?

Mike Richardson works for Pantheon Platform

What is Mike Richardson's role at the current company?

Mike Richardson's current role is Director, Customer Success Engineering EMEA | Remote Team Management.

What is Mike Richardson's email address?

Mike Richardson's email address is mi****@****heon.io

What schools did Mike Richardson attend?

Mike Richardson attended Shrubbery School, Cambridge.

Who are Mike Richardson's colleagues?

Mike Richardson's colleagues are Scott Buscemi, Amber Thompson, Peter Cleary, Frank Mullings, Peter M., Rogelio Castillo, Maria Liza Abquina.

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