Mike Satz Email & Phone Number

Princeton, Nj, Us

San Diego, California, Us

Princeton, Nj, Us

Successfully manage logistics of the hiring, onboarding, and training for 100+ ReadyNow trainees over the course of 13 cohorts, leveraging SharePoint to organize and disseminate information to key stakeholders.Evaluated and revamped the procurement of aspects of the ReadyNow training program, substantially reducing overall costs.Source, manage, and streamline vendor relationships through Ariba for the program components, including but not limited to, audio/visual, external training, lodging, catering, transportation, and ReadyNow collateral.Developed an innovative ReadyNow training iPad application that is deployed via IT to trainees, centralizing access to the resources needed throughout the training process.Conduct and analyze internal surveys to evaluate training performance, trends, and gap identification that inform training practices and business planning for future cohorts.Generate, maintain, and distribute ReadyNow roster to ensure critical communications are delivered to the appropriates workforces and manage rotations.Calculate and distribute trimester incentive compensation reports for ReadyNow employees by collaborating with ELs, Senior HSAs, and the IC team.Volunteered for 5-months as a Commercial Business Lead to support my team during a team member’s leave of absence, effectively tackling both roles simultaneously.Collaborate with ROMs across various business units to share updates and contribute to improving operational practices.Built and maintain internal Vine site for ReadyNow program, highlighting the current rotating employee’s skillsets.Maintain the ReadyNow Otsuka website in partnership with vendors and internal departments, to produce videos, testimonials, and other promotional assets to attract new talent to the program.Conduct compliance field rides and provide coaching to elevate performance of ReadyNow HSAs across the nation.Developing and training a new operational lead through the ReadyNow HQ program.

Princeton, Nj, Us

Establish an integrated Sales Operations Work Stream plan with key deliverables, dependencies, and accountabilities. Hold resources accountable to established expectations.Manage tasks, dependencies, issues & risks across Sales Operations projects and deliverables, including the coordination with other commercial organizations, IT, vendors, Co-promoters and other business partners to ensure completion on time and within budget. Analyze Sales Operations portfolio of work and Identify key issues and risks to Sales Operation’s initiatives/projects goal attainment and provides potential solutions and potential synergies between work streams as well as frequent communications on the associated expectations across the portfolio through written log and verbal discussions.Produce commercial portfolio daily, weekly & monthly summary status reports and dashboards for management and team consumption. Work with team members to gather information to prepare these documents.Supports business process management and optimization efforts and defines metrics and monitor Sales Operations department performance against productivity targets (e.g. quality of work products, cycle times, project & program execution, etc.). Manage the establishment, execution, and post production of national broadcasts, training webinars, and on-demand webcasts for all divisionsDirect and oversee field ride process for employees and vendors while working under compliance guidelinesEnable systems and processes to support evolving business needs associated with lifecycle management of inline and future productsBudget management and focus on diligent cost savings initiatives across all facets of the Sales Operations departmentIT subject matter expert for Sales Operations – represent Sales Operations at weekly IT-App development meeting to ensure strategic alignment of stakeholders. Additionally, collaborate with commercial IT to discuss in-depth app pipeline from concept to production.

Princeton, Nj, Us

Manage and execute company meetings for the sales force with involvement and oversight in all details from conception to production Provide vital ad-hoc logistical support for the Sales Operations department, while maintaining support of essential projects and sales force initiativesKey agent in servicing sales teams with the investigation and resolution of inquiries submitted through the ServiceNow portalFoster strong and resourceful network of relationships with numerous vendorsCoordinate and manage field ride process for employees and vendorsIdentify any gaps in the needs of our sales force and provide productive solutions to managementLeader in the establishment, execution, and post production of national broadcasts, training webinars, and on-demand webcasts for all divisionsHead designer for the Otsuka Business Institute admin interface

Raleigh, North Carolina, Us

Efficiently managed and monitored assigned projects, budget and timelines Resolved issues and concerns relating to client or investigator requests and shipmentsAssisted business development team in budgeting new projects and planning resourcesDeveloped protocol documentation such as operating guides, procedures and requirements, as well as other materials associated with IRT projectsInitiated process improvement committee and acted as a key participantDesignated member of a marketing initiative for our new IRT platform

Proficient in all aspects of utilizing Return Path Data to produce, analyze, market and sell syndicated audience ratings data Conducted software demonstrations in support of new business, as well as customizing reports for new development opportunities Assisted 100+ clients through support and enhanced relationships of 20 network accounts

Princeton, New Jersey, Us

Ensured that client’s needs are met and/or qualified sales leads are generated and efficiently distributed to the appropriate business unit resources for follow-up in order to increase sales.Responsible for responding to client interactions initiated through marketing channels.Prepared and distributed open lead, contact and future opportunity reports.Liaised with sales account executives and client managers across all Covance units.Conducted outbound calling campaigns based upon specifications as defined by sales and/or marketing.Designed and manufactured training curriculum for new hire employees

Princeton, New Jersey, Us

Responsible for handling urgent issues, such as, Adverse Events, system failures/outages or other emergency eventsProvided cross functional coverage to all of the clinical trials using the IVR System by supplying pertinent information to insure program compliance by all participantsAssisted with training and scheduling for project assistantsParticipated in and/or originated process improvement initiatives

Seattle, Washington, Us

Minimized losses due to theft, misuse of credit information, damage or commission fraud by monitoring security systems, performing undercover work and closely observing employees. Maintained constant contact with regional stores to aid ongoing investigations and to stay up to date regarding possible security issues.

Seattle, Washington, Us

Implemented highly successful marketing strategies such as special events, guest speakers, free giveaways and incentives that raised store visibility and traffic. Built strong relationships with customers by contacting them to follow up on purchases, suggest new merchandise, and remind them of upcoming events.

Richfield, Minnesota, Us

Quickly promoted through positions of increasing responsibility in recognition of superior product knowledge base and sales skills.Established highly motivational incentive programs that dramatically boosted sales within the digital imaging and cellular departments.Turned the digital imaging department around from the worst rated in the store to one of the three highest performing digital imaging departments in the company.