Mike Scoggin Email & Phone Number

California, United States

Upper Santa Clara County (Silicon Valley)

Expert in Eldercare. Senior Living consultation and advisory. - Independent Living - Assisted Living - Memory Care - Respite Care - Hospice CareFree service to seniors and their families.

Hollister, CA

• Led a team of 12 Quality Engineers and 32 inspectors, technicians and data analysts
• Drove programs for effective PSP (problem solving process), failure analysis, root-cause investigations, problem containment and corrective and preventive actions verificationExecuted a substantial overhaul and upgrade.
• Restructured the business process and production methodology in response to multiple government corrective action requests (GCARs)
• Developed a creative and comprehensive system for radiography data management including automatic generation of certification reports, productivity reports, film labels, part layout worksheets and verification checklists
• Improved daily production throughput by 32% and reduced inspection escapes by 85% and administrative errors by 70% over a two year period
• Procured and implemented a Digital Radiography system to upgrade from conventional film technique

• Provide technical and business project management consulting services in support of development and deployment of strategic enterprise solutions, process improvements, and issue identification and resolution for small.
• Conduct process analysis, develop findings reports, recommendations for improvement, proposals, statements of work, solution architecture, planning, budgets, and general project oversight
• Develop and deliver technical training to improve customer service, optimize customer satisfaction and develop strategic partnerships
• Architected a customer support port on behalf of a client for managing technical support issues. Design was approved and handed off to the client’s IT team for deployment
• Developed an automated inventory tracking and order fulfillment system that improved efficiency and quality and decreased operating overhead by 15%

• Project-managed a 6-year advanced multi-vehicle safety program; planned and managed budget, schedule, deliverables, risk analysis, change control, requirements definition (RFQ) and WBS
• Managed a safety engineering team on a high-profile and aggressive military vehicle program
• Served as a subject matter expert in Earned Value Management (EVM) and developed specialized performance analysis and reporting tools to enhance overall project visibility
• Performed business process analysis and project lifecycle management

Provide technical and business project management consulting services in support of development and deployment of strategic enterprise solutions, process improvements, and issue identification and resolution for small to mid-sized clients across diverse industries.(Same as 2010 above.)

• Leveraged engineering talent by creating a team of dedicated technical customer advocates assigned to key accounts (entitlement-based client services)
• Managed the Xilinx Design Center and the beta testing program and channeled critical customer feedback directly into the new product development teams
• Managed the Xilinx Customer Quality Engineering group and implemented an Oracle-based application to improve performance of all quality, return-product and failure investigation activities
• Achieved a 37% increase in customer loyalty by conducting a corporate-wide customer awareness campaign, an on-line training program and modifications to the CRM information system

• Conceived and launched the Technical Program Management department with a team of engineers providing tailored and dedicated support to the company’s most aggressive customers
• Boosted quarterly sales 30% over 2 years providing engineering project management as the technical liaison for the company's largest customer
• Directed a team of engineers providing ASIC design verification, functional test, parametric characterization, quality, reliability and failure analysis on a high-security product line
• Developed a computer-aided manufacturing system forming the beta site for a corporate engineering data analysis network