Mike Severin Email & Phone Number

Houston, Tx

Houston, Tx

Responsible for multiple Windows and Web-based applications written in c#/ASP.NET to help natural gas transporters and shippers plan, schedule, allocate, and invoice their clients• Designed and developed new functionality to adapt to customers’ changing regulations and requirements.• Refactored portions of applications to improve maintainability and performance.• Designed and created Crystal Reports for custom views on internal data.• Analyzed customer requirements to provide time estimates and technical specifications.• Assisted Customer Care group to provide support for both application and server issues reported in the field.• Interviewed and provided feedback on potential new employees.• Helped streamline internal processes for interfacing with product owner and QA team. • Analyzed legacy code and created internal documentation for the team.

Houston, Texas Area

Maintained, supported and extended functionality of company intranet using C#, ASP.NET, JavaScript and T-SQL• Designed and wrote web pages to help company collect and manage customer data.• Integrated internal ticketing system with carriers’ web portals to improve efficiency of NOC.• Provided snapshots of company performance to operations and management teams though reports and dashboards.• Documented and executed test cases during both local and integrated test phases.• Provided website support to both internal and external customers.• Ported legacy classic ASP code to .NET and C#.

Designed, developed, tested and maintained web-based management software for telephony and networking equipment using TCL/TK, HTML, JavaScript, XML, Flash, and MySQL. • Provided low cost management software leading to increased equipment sales. • Utilized Agile programming methodology to meet aggressive deadlines on multiple assignments. • Developed web services to provide data to GUI and external applications. • Created Windows and Solaris packaging to provide simplified installation and configuration. • Ensured stable functionality through testing, based on customer requirements. • Reduced customer downtime by assisting technical support with field issues. • Automated common development, build, and testing tasks to reduce time required for release.• Assisted customer documentation group with development of user guides and release notes to ensure accuracy.

Developed and maintained multiple calibration and troubleshooting software applications to support field repair centers for cellular phones. Utilized C++ and Pascal to communicate with RF test equipment and phones. • Wrote Windows libraries in C++ to provide support for new models of cellular phones. • Maintained standalone, Pascal-based calibration software for legacy phone support. • Created and implemented new procedures for software development and testing to streamline development cycle. • Trained new employees on software and equipment usage, leading to increased productivity.

Tested management and configuration software for RAID hard drive controller. • Ensured error-free operation of software through detailed test procedures. • Maintained and updated database of test cases and results to track progress of project.• Advised software developers on strategic implementation of features. • Performed hardware upgrades on computers and controllers to support multiple configurations.