Mike Severin Email & Phone Number

Houston, TX

Houston, TX

• Responsible for multiple Windows and Web-based applications written in c#/ASP.NET to help natural gas transporters and shippers plan, schedule, allocate, and invoice their clients
• Designed and developed new functionality to adapt to customers’ changing regulations and requirements.
• Refactored portions of applications to improve maintainability and performance.
• Designed and created Crystal Reports for custom views on internal data.
• Analyzed customer requirements to provide time estimates and technical specifications.
• Assisted Customer Care group to provide support for both application and server issues reported in the field.

Houston, Texas Area

• Maintained, supported and extended functionality of company intranet using C#, ASP.NET, JavaScript and T-SQL
• Designed and wrote web pages to help company collect and manage customer data.
• Integrated internal ticketing system with carriers’ web portals to improve efficiency of NOC.
• Provided snapshots of company performance to operations and management teams though reports and dashboards.
• Documented and executed test cases during both local and integrated test phases.
• Provided website support to both internal and external customers.

• Designed, developed, tested and maintained web-based management software for telephony and networking equipment using TCL/TK, HTML, JavaScript, XML, Flash, and MySQL.
• Provided low cost management software leading to increased equipment sales.
• Utilized Agile programming methodology to meet aggressive deadlines on multiple assignments.
• Developed web services to provide data to GUI and external applications.
• Created Windows and Solaris packaging to provide simplified installation and configuration.
• Ensured stable functionality through testing, based on customer requirements.

• Developed and maintained multiple calibration and troubleshooting software applications to support field repair centers for cellular phones. Utilized C++ and Pascal to communicate with RF test equipment and phones.
• Wrote Windows libraries in C++ to provide support for new models of cellular phones.
• Maintained standalone, Pascal-based calibration software for legacy phone support.
• Created and implemented new procedures for software development and testing to streamline development cycle.
• Trained new employees on software and equipment usage, leading to increased productivity.

• Tested management and configuration software for RAID hard drive controller.
• Ensured error-free operation of software through detailed test procedures.
• Maintained and updated database of test cases and results to track progress of project.
• Advised software developers on strategic implementation of features.
• Performed hardware upgrades on computers and controllers to support multiple configurations.