Executive manager and high-achieving leader with outstanding performance in program management, operations leadership, and strategic business planning. Accomplished telecommunications executive with superior ability to affect successful business outcomes at a national level by consensus building among diverse, key stakeholders. Proven ability to organize, motivate and sustain effective results-oriented teams through consistency and unity of vision. Expertise in project management process, strategic planning tools, training development, business process engineering, methods development and measurement/tracking design. Strong analytical and technical skills. Proficient in MS Office and other software packages.Specialties: • Customer Service• Telecom and Broadband• Organizational Communications • Operational Review / Auditing • Regulatory Compliance• Large Team Leadership• Marketing Product Implementation• Systems Implementation• Financial Management• Business Case Prioritization
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DirectorVerizon Jan 2004 - Dec 2009Directed Program Management Offices focused on Marketing project implementations, FiOS (cable TV) cost reduction projects, Legacy telecom cost reduction projects, Directed Nationwide support staff for technician and call center operations. -
DirectorVerizon Advanced Data, Inc. Jan 2000 - Dec 2003Directed PMO that created a separate VZ affiliate providing advanced data services to VZ and Wholesale competitors. Reengineer network, IT changes, Operations, Sales, Marketing,and Finance.
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DirectorNynex - Ny / Bell Atlantic - Pa Jan 1993 - Dec 1999Directed corporate operations audit team in areas of installation, provisioning, maintenance, special services, central office and related call centers.
Michael Smith Skills
Michael Smith Education Details
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Executive Management -
Systems Management -
Engineering / Chinese
Frequently Asked Questions about Michael Smith
What is Michael Smith's role at the current company?
Michael Smith's current role is Retired.
What schools did Michael Smith attend?
Michael Smith attended Columbia Business School, University Of Southern California, United States Naval Academy.
What skills is Michael Smith known for?
Michael Smith has skills like Business Strategy, Managerial Finance, Leadership, Customer Service, Auditing, Reviews, Program Management, Telecommunications, Process Improvement, Strategic Planning, Project Management, Vendor Management.
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Michael Smith
Spring, Tx5randstad.com.sg, selectte.com.au, teratech.com, randstadsourceright.com, eu.randstadsourceright.com3 +656510XXXX
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Michael Smith
St Petersburg, Fl3dentalonepartners.com, smithhome.org, idealimage.com2 +197275XXXXX
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Michael Smith
New York, Ny7coca-cola.com, gmail.com, cimweb.com, molson.com, estee.com, estee.com, mylan.com4 +141257XXXXX
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Michael Smith
Greater Tampa Bay Area1tampabay.rr.com -
Michael Smith
Transformational Leader | Culture, Performance, Operations, Security-Special Warfare OfficerNew Braunfels, Tx
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