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Mike Smith Email & Phone Number

Application Support to Workflow Architect -- Automating Everything! at Gateway Data
Location: Etobicoke, Ontario, Canada 11 work roles 1 school
1 work email found @whatcorp.com LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 86%

Contact Signals · 1 work email

Work email m****@whatcorp.com
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Gateway Data
Role
Application Support to Workflow Architect -- Automating Everything!
Location
Etobicoke, Ontario, Canada

Who is Mike Smith? Overview

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Quick answer

Mike Smith is listed as Application Support to Workflow Architect -- Automating Everything! at Gateway Data, based in Etobicoke, Ontario, Canada. AeroLeads shows a work email signal at whatcorp.com and a matched LinkedIn profile for Mike Smith.

Mike Smith previously worked as Workflows & Automations Developer at Gateway Data and Application Support Analyst at Tab. Mike Smith holds 2 Yr, Electronic Data Processing from Sheridan College.

Company email context

Email format at Gateway Data

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{first}@whatcorp.com
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AeroLeads found 1 current-domain work email signal for Mike Smith. Compare company email patterns before reaching out.

Profile bio

About Mike Smith

Customer Support Specialist | Problem Solver | Automation DeveloperProfessional Customer Support Specialist enhancing customer experiences through the intelligent application of technology and workflow automation. My experience includes developing and optimizing customer support systems, curating technical support knowledge bases, and leveraging AI, GPTs, public APIs, and custom automations to streamline workflows and improve operational efficiency.My expertise spans designing Zendesk support and ticketing solutions to creating bespoke automation tools for SaaS environments and legacy systems. I have a strong background in requirements gathering and understanding customer needs, which allows me to deliver solutions that drive both efficiency and customer satisfaction.

Current workplace

Mike Smith's current company

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Gateway Data
Gateway Data
Application Support to Workflow Architect -- Automating Everything!
11 roles

Mike Smith work experience

A career timeline built from the work history available for this profile.

Workflows & Automations Developer

Current
Gateway Data

Toronto, Ontario, Canada

Custom workflows and automations for business owners struggling with organization, time, memory, and task management. We build workflows so you don’t have to. What's your time worth?gatewaydata.ca

Oct 2024 - Present

Application Support Analyst

Tab

Toronto, Canada Area

  • TAB FusionRMS - Records Management software and services provider.
  • Managed and delivered technical support for bespoke records management software to over 160 international clients, ranging from small boutique law firms to The National Archives, and Turner Broadcasting.
  • Triaged and resolved over 500 support tickets annually, communicating with customers via phone, Zoom, email, and chat.
  • Delivered end-user training to help customers navigate a new SaaS UI and workflows.
  • Automated Zendesk ticket triage and updates, improving response times by up to 75% through the strategic application of generative AI tools, including Microsoft's Copilot and OpenAI's ChatGPT.
  • As a Zendesk SME and FusionRMS product and solutions expert, developed and implemented an end-to-end customer support solution, including writing technical support articles, producing how-to videos, curating product.
Oct 2018 - Oct 2024

Systems Integrator

Gateway Data Systems

Mississauga, Ontario, Canada

May 2018 - Sep 2018

Information Systems Architect

Bric Engineered Systems

Ajax, Ontario, Canada

  • R&D firm in the aerospace industry developing robot-assisted laser ablation systems for removing paint from commercial aircraft.
  • Managed IT operations and IS infrastructure.
Nov 2017 - May 2018

Technical Consultant

Brican Automated Systems

Brampton, Ontario

  • Subject matter expert (SME) for data collection, IIoT, and HMI development.
Dec 2016 - Jul 2017

Uav Pilot And Mission Planner

Gateway Data And Surveillance Systems Inc.

Toronto, Canada Area

  • Developed mission plans and compliance documentation for aerial videography services in the GTA.
  • Piloted DJI drones for construction progress videos and building inspections.
  • Edited and processed aerial footage to deliver professional quality reports.
Jun 2015 - Dec 2016

Technical Support For Chrysler Canada

Onx Enterprise Solutions

Toronto, Canada Area

  • Provided on-site technical support for Chrysler Canada at the CIAS in Toronto, ensuring equipment functionality and performing setup, teardown, maintenance, and troubleshooting.
Jan 2014 - Mar 2014

Web Developer | Technical Support

Technical Consultant

Mississauga, Ontario, Canada

Oct 2013 - Jan 2014

Technical Support For Nissan/Infiniti Canada

Kenna

Toronto, Quebec, Calgary, Ottawa, Vancouver, Edmonton

  • Provided on-site technical support for Nissan/Infiniti Canada at the CIAS in Toronto, ensuring equipment functionality and performing setup, teardown, maintenance, and troubleshooting.
Dec 2012 - Sep 2013

Software Developer

Whatcorp Ltd.

Mississauga, Ontario Canada

  • Developed LIVEfloorplans, a 3D immersive tool for real estate exploration
  • Provided technical support and developed applications for small businesses
Jan 2005 - Dec 2012
1 education record

Mike Smith education

FAQ

Frequently asked questions about Mike Smith

Quick answers generated from the profile data available on this page.

What company does Mike Smith work for?

Mike Smith works for Gateway Data.

What is Mike Smith's role at Gateway Data?

Mike Smith is listed as Application Support to Workflow Architect -- Automating Everything! at Gateway Data.

What is Mike Smith's email address?

AeroLeads has found 1 work email signal at @whatcorp.com for Mike Smith at Gateway Data.

Where is Mike Smith based?

Mike Smith is based in Etobicoke, Ontario, Canada while working with Gateway Data.

What companies has Mike Smith worked for?

Mike Smith has worked for Gateway Data, Tab, Gateway Data Systems, Bric Engineered Systems, and Brican Automated Systems.

How can I contact Mike Smith?

You can use AeroLeads to view verified contact signals for Mike Smith at Gateway Data, including work email, phone, and LinkedIn data when available.

What schools did Mike Smith attend?

Mike Smith holds 2 Yr, Electronic Data Processing from Sheridan College.

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