Michael Sours Email & Phone Number

Mesa, Arizona

A publicly traded company, Jabil, with over $16B in annual revenue) Define, develop and implement a customer/workcell strategy that contributes to the campus strategic directions.Drive continuous improvement through trend reporting analysis and metrics managementAssess the adequacy of data gathering methods utilized by the workcellsDevelop the monthly.

Assign workload and projects to all Network Engineers.Manage all break/fix Network Engineers. Manage projects from small business to enterprise level. Experienced in Active Directory, Exchange and SBSCoordinate NOC deployment of hosted, VM and co-lo infrastructure.Manage 40+ clients on all IT aspects.Working knowledge on Cisco VOIP, HP switches and.

Provided support for the distribution network worldwide.Worked with members of the group to provide support by creating PowerPoint presentations and created advanced Excel spreadsheets to conduct data mining.Conducted training classes each month on software usage.Aero Design & Manufacturing (ISO-9002

A branch of the International, publicly traded company, Geometric, with over $100M in annual revenue as a specialist in the domain of engineering solutions, services, and technologies) Reclassified employees to match their skills and assists.Improved work flow output across all departments which has shown a positive effect across the board. Migrated Server.

Increased customer base satisfaction form 45% to 93%.Channel all information from end-user and distributors to the development team for further product enhancement.Complete replacement of obsolete data servers with no company interruptions.Established Certification programs including IT policy management for a worldwide distribution network.Provide.

A supplier to the aerospace industry with assembly, end unit testing, certified repair & overhaul and precision products and materials) Provided all network (Novell), hardware and software support. Provided technical support and resolution in real time to reduce manufacturing down time.Monitored DNC Plus software, Master Track software and all office.

A privately held manufacturer of high-purity sputtering targets for the magnetic data storage, large-area coatings, semiconductor, and displays markets) Utilized Esprit and AutoCAD to produce detailed blueprint drawings and CNC programs for Fadal, OKK, Bridgeport mills, Flow Systems Water jet with Allen Bradley controls, Charmilles Robofil wire Edm and.

Bs, Information Technology, 3.0

Education record

Education record