Create new group focused on analytics and optimization for corporation’s online customer experience/e-commerce transformation initiative.Created and executing a 24-month transformation plan including establishing/expanding the team, foundational data integration, developing new platforms/capabilities, and launching advanced analytics service delivery.Leveraging descriptive, predictive, and AI/ML based analytics to drive insight discovery and optimization.Providing all levels of the… Show more Create new group focused on analytics and optimization for corporation’s online customer experience/e-commerce transformation initiative.Created and executing a 24-month transformation plan including establishing/expanding the team, foundational data integration, developing new platforms/capabilities, and launching advanced analytics service delivery.Leveraging descriptive, predictive, and AI/ML based analytics to drive insight discovery and optimization.Providing all levels of the organization – product teams to c-suite – with critical information to drive e-commerce transformation and the overall business including messaging, procurement, inventory and distribution. Show less

Design and develop AI/ML based systems and services to drive improved customer experience.Lead a team of over 100 data scientists, product owners, and software engineers to deliver transformative business solutions.Drive novel approaches to AI/ML implementations that generate significant value to the organization. Ensure that all solutions are operationalized and scaled to meet enterprise level objectives. Identify enterprise management fitness opportunities via advanced… Show more Design and develop AI/ML based systems and services to drive improved customer experience.Lead a team of over 100 data scientists, product owners, and software engineers to deliver transformative business solutions.Drive novel approaches to AI/ML implementations that generate significant value to the organization. Ensure that all solutions are operationalized and scaled to meet enterprise level objectives. Identify enterprise management fitness opportunities via advanced decision level support and optimization. Show less

Development of advanced analytically driven global 1:1 marketing tools and services. Tasked with understanding business needs, formulating a prioritized global ICI vision, and leading teams and projects to deliver operationalized analytics services and value to the business.Lead ICI Development analytics initiatives including consultation with ICI business partners, directing “Next Best Action” methodology research, and formulation/execution of machine learning/decisioning… Show more Development of advanced analytically driven global 1:1 marketing tools and services. Tasked with understanding business needs, formulating a prioritized global ICI vision, and leading teams and projects to deliver operationalized analytics services and value to the business.Lead ICI Development analytics initiatives including consultation with ICI business partners, directing “Next Best Action” methodology research, and formulation/execution of machine learning/decisioning pilots.Recruited and managed a team comprised of a Portfolio Delivery Lead and Product Owners. Show less