Senior Retirement Services Consultant
• Advise and support financial professionals, business owners, and HR managers of over 200 companies in the management and operation of their 401k and 403b plans• Work closely with HR and payroll representatives to ensure all employee census information is maintained and regularly updated to guard against IRS and DOL compliance guidelines and operational failures. • Proactively reach out to clients to guide them through annual processes to build and retain relationships• Provide expertise and guidance of ERISA regulations to keep company retirement plans in good standing• Served as Year-End Compliance Specialist to assist businesses with final employer calculations and census correction for compliance tests and tax readiness (2021)• Assist plan sponsors, partners, and intermediaries on the utilization of web-based applications and deliver web demonstrations• Interpret 401k Plan Documents, amendments, and continually changing IRS and Department of Labor regulations and provide explanation and guidance to clients• Deliver exceptional client service, consistently achieving 10/10 and 100% scores on client satisfaction surveys year after year.