Management and Functional Consultant with proven experience in defining, managing, and delivering projects in highly regulated markets; including Federal (NASA, DoD, DHS, CFPB, DoS, DoL), State Health Exchanges, and Private Health Providers.I have managed multiple short and longer term engagements - always within scope, schedule, and budget. The teams I have managed and supported have been remote (dispersed across the United States) and have involved fairly regular travel; as well as managing projects in Federal client locations. In addition to managing projects, my background in change management, facilitation, and CPI compliments my technical focus for functional requirements identification, documentation, and development in both waterfall and Agile (Scrum) environments.Internally, I have played key roles in the development of responses to multiple Federal RFIs, standardization of materials, and the development of PMO Methodologies.Specialties: Project Management (Waterfall, Agile, Scrum), Technology Business Management (TBM), Strategic Change Management, Continuous Process Improvements (CPI), Facilitation, Organizational Management, Federal Acquisition, Contact Center Operations, Contact Center Technologies (CRM, ACD, IVR, QA, etc), Business Relations, and IT Financial Management
Listed skills include Leadership, Management, Process Improvement, Government, and 21 others.