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Mike has 8+ years of experience in Sales Management, 17+ years in SaaS Sales, and 25+ years in Customer Experience (CX / CCaaS). He focuses on identifying and implementing advanced software technologies to reduce operating cost, increase employee productivity, improve customer satisfaction, and create new revenue streams.Mike Strahan✉ mgstrahan@gmail.com☎ 317-418-9335HR Specialties: Applicant Tracking Systems (ATS), Benefits Administration, Global Payroll, Learning Management Systems (LMS), Human Capital Management (HCM), Human Resources Information Systems (HRIS), Immigration, Mobility, Onboarding, People, Performance Management (PMC), Talent Management, Time and Attendance, Workforce Management (WFM)CX Specialties: Agent Assistance, Automatic Call Distribution (ACD), Best Practices, Call Center, Collaboration, Contact Center, Customer Experience, Customer Relationship management (CRM), Dialer (Predictive, Power, Precise, Preview), Interactive Voice Response (IVR), Knowledgebase, Omni-Channel, Quality Assurance (QA), Scripting, Ticketing, Unified Communications, Video Conferencing, Workforce Management (WFM)Sales Specialties: Account Based Selling, Activity Based Selling, Challenger Sales, Consultative Selling, Customer Centric Selling (CCS), Inbound Selling, Key Account Management (KAM), MEDDIC, MEDDPICC, Sales Performance Management (SPM), Sales Process Engineering, Social Selling, Solution Selling, SNAP, SPIN, Target Account Selling (TAS), Team SellingManagement Specialties: Agile Methodology, Critical Path Method (CPM), Kanban, Lean Management, Objectives and Key Results (OKRs), Scrum, Servant Leadership, Six Sigma, Situational Leadership, Team-Based Management, Total Quality Management (TQM)Technical Specialties: Anaplan, Artificial Intelligence (AI), Automation, CCaaS, Culture Amp, Deel, Google Analytics, Google Drive, Google Meet, Google Sheets, Highspot, HubSpot CRM, IP PBX, Lattice, Looker, Machine Learning (ML), MapAnything, Microsoft Dynamics, Microsoft Excel, Microsoft Power BI, Microsoft Teams, Pipedrive, Salesforce, Salesforce's Territory Management, SAP Sales Cloud, Seismic, Showpad, SIP, Slack, Tableau, Telecommunications, UCaaS, VCaaS, VoIP, Xactly, Zoho CRM, Zoom
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Head Of Sales, Emerging ProductsDeel Jul 2022 - PresentSan Francisco, California, Us►Deel is a global HR platform that helps businesses hire and support anyone, anywhere. -
Senior Vice President Of Global SalesWix.Com Jun 2020 - Jul 2022Tel Aviv, Il►Responsible for direct and indirect Knowledgebase (KB), Ticketing, and Contact Center as a Service (CCaaS) sales activity Worldwide.►Supported a team comprising business development representatives, account executives, channel account managers, pre-sales engineering, sales operations, sales enablement, and sales managers. -
Regional Vice President Of Enterprise SalesTalkdesk Jul 2018 - Jun 2020San Francisco, Ca, Us►Responsible for direct and indirect Enterprise sales activity in the central US and Canada.►Supported a team of sales managers, account executives, and solutions consultants. -
Director Of Mid-Market SalesGenesys Feb 2015 - Jul 2018Menlo Park, Ca, Us►Responsible for direct and indirect Mid-Market sales activity in the central US and Canada.►Supported a team of sales managers, account executives, and solutions consultants. -
Senior Account ExecutiveInteractive Intelligence Dec 2007 - Feb 2015Indianapolis, Indiana, Us►Responsible for direct and indirect sales activity in Illinois►Supported Value Added Resellers (VARs) with lead generation, qualification, selling, and closing of 5-10 new customers per year►Achieved President’s Club for 100%+ quota retirement in 2010, 2011, 2012, 2013, and 2014 -
Strategic Business Development ManagerInteractive Intelligence Sep 2006 - Dec 2007Indianapolis, Indiana, Us►Oversaw the recruitment, training, support, and advocacy of Value Added Resellers (VARs)►Responsible for recruiting 8 VARs in North America in 2007►Trained 33 VAR organizations, totaling 147 sales trainees in 2006 and 2007,►Maintained an instructor effectiveness score of 92.4% throughout 2006 and 2007, with 98.1% of all trainees passing the company's Sales Certification Exam
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Project Manager, MarketingInteractive Intelligence Jun 2003 - Sep 2006Indianapolis, Indiana, Us►Created marketing campaigns for end customer prospects and to build channel►Interfaced with Sales, Product Management, and Clients to develop quarterly marketing campaigns►Managed and planned 65 end-user events, resulting in the generation of over 750 qualified leads in 2005►Led a project that involved an international brand audit that factored into new corporate branding in 2005►Produced partner-enabling sales tools, including marketing campaign guides and support request forms►Performed pre-sales and marketing demos with the company’s sales team►Managed strategic partnerships with companies such as Intel, Polycom, and Microsoft, and devisedmarketing campaigns to take advantage of unique partnerships and product offerings
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Development Test EngineerInteractive Intelligence Sep 2000 - Jun 2003Indianapolis, Indiana, Us►Provided server administration in the company’s development lab►Produced daily reports on software version quality and determining when code could be transitioned to Quality Assurance
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Lead Engineer/SupervisorTsys Jan 1998 - Sep 2000Columbus, Ga, Us►Provided technical support for software and electronic data capture terminals►Supervised a call center staff of ten agents►Researched software problems and provided detailed analysis to software developers►Administered problem tickets, to ensure that the company met its SLA contractual obligations to customers
Mike Strahan Skills
Mike Strahan Education Details
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Arizona State UniversityHistory -
University Of PhoenixTechnology Management
Frequently Asked Questions about Mike Strahan
What company does Mike Strahan work for?
Mike Strahan works for Deel
What is Mike Strahan's role at the current company?
Mike Strahan's current role is hire, manage, pay, anyone, anywhere.
What is Mike Strahan's email address?
Mike Strahan's email address is mi****@****han.org
What is Mike Strahan's direct phone number?
Mike Strahan's direct phone number is +131771*****
What schools did Mike Strahan attend?
Mike Strahan attended Arizona State University, University Of Phoenix.
What skills is Mike Strahan known for?
Mike Strahan has skills like Enterprise Software, Unified Communications, Saas, Cloud Computing, Telecommunications, Voip, Sales Operations, Solution Selling, Managed Services, Call Centers, Contact Centers, Management.
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