Mike Thorn Email & Phone Number

Ohio, United States

Promoted to team lead 5 months after hire.

Solon, Ohio, United States

- Became acting team lead 6 weeks after hire, standing up whole new department. Built trust and rapport among new team members, established a foundational culture of growth-mindset and healthy communication, and addressed challenges with immediate action plans.- Identified new team core objectives and values, establishing tangible goals and metrics for success.- Initiated actions to aggressively drive the department’s progress forward in areas like internal process documentation, KPI… Show more - Became acting team lead 6 weeks after hire, standing up whole new department. Built trust and rapport among new team members, established a foundational culture of growth-mindset and healthy communication, and addressed challenges with immediate action plans.- Identified new team core objectives and values, establishing tangible goals and metrics for success.- Initiated actions to aggressively drive the department’s progress forward in areas like internal process documentation, KPI metrics and analytics, and reducing process friction.- Centralized 3 discrete work streams into 1 trackable, single-pane-of-glass dashboard.- Implemented tools to better predict team resource needs and capabilities over the next 1-2 years of strong company growth, to proactively prepare for increased workload and work scope.- Worked with leadership and cross-department management to build better collaborative processes and escalation paths for VIP customers. Show less

End-to-end production of world-class audiobooks. Heartfelt, authentic performances, exceptional audio mastering, and on-time delivery. Find me on Audible as "Magnus Carlssen":https://www.audible.com/search?searchNarrator=Magnus+CarlssenHIGHLIGHTS:- Created the 6-part audio drama The Nebulous Saga with full cast, sound design, and score. Successfully launched show on top independent podcast network, which reached 1500+ listeners within 7 days.- Narrator of "Release That… Show more End-to-end production of world-class audiobooks. Heartfelt, authentic performances, exceptional audio mastering, and on-time delivery. Find me on Audible as "Magnus Carlssen":https://www.audible.com/search?searchNarrator=Magnus+CarlssenHIGHLIGHTS:- Created the 6-part audio drama The Nebulous Saga with full cast, sound design, and score. Successfully launched show on top independent podcast network, which reached 1500+ listeners within 7 days.- Narrator of "Release That Witch" serial audiobook for Pocket FM, which has earned over 2.8 million plays to date, with 200+ hours of content.- Created the ongoing multiple-award-winning anthology Havok Story Podcast (4 years, 70+ episodes). Responsible for production end-to-end. Engaged many guest narrators in S2.- Leading role in 4 world-class audio dramas. Supporting cast in 2 more.- Produced and narrated 15 audiobooks for release on Audible and Spotify by end of 2024, with an average Audible 4.8-star rating to date for narrator performance- Built home recording studio (3 times) which met or exceeded every professional industry standard for acoustic performance. Show less

Worked with a team of 6 to build a Discord community from the ground up, designed to help underserved audiodrama creators learn the skills needed to create and launch their own productions.HIGHLIGHTS:- Worked with a team of 6 industry experts to build a community from 0 to 700+ members in 10 months, utilizing social media outreach and word-of-mouth, achieving the second-largest AD-focused Discord community.- Launched the COLA Awards, a community-led achievement celebration with… Show more Worked with a team of 6 to build a Discord community from the ground up, designed to help underserved audiodrama creators learn the skills needed to create and launch their own productions.HIGHLIGHTS:- Worked with a team of 6 industry experts to build a community from 0 to 700+ members in 10 months, utilizing social media outreach and word-of-mouth, achieving the second-largest AD-focused Discord community.- Launched the COLA Awards, a community-led achievement celebration with 200+ awards participants.- Hosted and promoted 4 community-led programs for promoting and featuring audiodramas and creators.- Partnered with AudioVerse Awards to amplify outreach and facilitate stronger community feedback and awareness. Show less

Ohio, United States

World-class healthcare management service organization, serving healthcare and Life Science facilities across the US and abroad.HIGHLIGHTS: - Learned Chef.io app-mgmt system and made 450+ code contributions to support complex healthcare applications, while exceeding role KPI's through 40% userbase increase over 2 years.- Eliminated pain points from common user processes, based on feedback and data analysis, resulting in significantly reduced friction and user complaints, and… Show more World-class healthcare management service organization, serving healthcare and Life Science facilities across the US and abroad.HIGHLIGHTS: - Learned Chef.io app-mgmt system and made 450+ code contributions to support complex healthcare applications, while exceeding role KPI's through 40% userbase increase over 2 years.- Eliminated pain points from common user processes, based on feedback and data analysis, resulting in significantly reduced friction and user complaints, and increased adoption.- Learned Powershell, Google AppsScript, and Ruby programming languages in order to expand and improve existing processes and procedures.- Reduced field hardware provisioning process from 12+ steps to 2 steps, with more reliable and predictable outcome.- Combined 4 discrete requisition forms into 1, significantly reducing information discrepancies, and increasing overall adoption by field users. Show less

Ohio, United States

Leading Managed Service Provider to business communities with demanding technology challenges, specializing in comprehensive service for manufacturing and off-grid organizations.- Developed skillset from helpdesk to Level 2 tech in 3 years. - Senior member of 4-person team responsible for daily IT needs of 30+ client environments and over 300 users.- Continually led performance metrics in customer satisfaction, billable time, ticket volume handled and resolved, and other… Show more Leading Managed Service Provider to business communities with demanding technology challenges, specializing in comprehensive service for manufacturing and off-grid organizations.- Developed skillset from helpdesk to Level 2 tech in 3 years. - Senior member of 4-person team responsible for daily IT needs of 30+ client environments and over 300 users.- Continually led performance metrics in customer satisfaction, billable time, ticket volume handled and resolved, and other KPIs.- Took leadership of all critical server and firewall deployments and security configuration across all customer environments, achieving high customer satisfaction.- Assisted in training all new IT technicians. - Worked with leadership to spearhead company best-practices for info management. Show less

Highly experienced in the art of guiding high-end, high-stakes brand film production to on-time, on-budget completion.- Coordinated on-set logistics and scheduling for corporate brand films for multi-billion-dollar companies. - Managed teams of up to 20 people on onsite video productions as long as 5 days.- Refined production schedules to 5-minute precision over industry-standard 12-hour production days. - Successfully guided all productions to on-schedule and on-budget… Show more Highly experienced in the art of guiding high-end, high-stakes brand film production to on-time, on-budget completion.- Coordinated on-set logistics and scheduling for corporate brand films for multi-billion-dollar companies. - Managed teams of up to 20 people on onsite video productions as long as 5 days.- Refined production schedules to 5-minute precision over industry-standard 12-hour production days. - Successfully guided all productions to on-schedule and on-budget completion, with minimal or zero downtime. - Collaborated with stakeholders to plan and implement schedules and logistics for on-set work. Facilitated on-time, on-budget execution via effective cross-department communication.- Stayed up-to-date on latest industry technologies and tools, advising productions when valuable to implement.- Established relationships with external vendors and locations, enabling faster onsite production with less friction. Show less

Personally supervised edit and release of every video the studio executed during my time there. Implemented many software and hardware improvements to the company workflow. Led a top-down inventory and reorganization of company technical assets. Responsible for all R&D of new technologies and innovations in video production. Attended annual national industry expositions to learn newtechnologies and keep up with current offerings.

Hartville, Oh

Assisted reputable area production companies on productions for local and national brands. Responsible for all technical, organizational, and operational aspects of camera department assets during production in the field. Independently produced & directed an Addy-award-winning 10-minute short doc featuring Kegg Pipe Organ Builders of Hartville, Ohio.

North Canton, Oh

Managed all capture and ingest aspects of production. Worked with many national clients such as Timken Steel, TTI/Hoover, MCTV, Seaman Corp, etc. Responsible for data management and organization before editing. Maintained equipment, recommended upgrades, and built custom solutions as needed.

Assisted the DP in on-location tasks such as camera maintenance, configuration, safe transportation between shooting locations, and overall asset safety and protection. Crewed on 6 feature films and many commercial productions during this time. Learned and utilized bleeding-edge RED digital cinema technology. Routinely responsible for $60,000+ of camera equipment during production.

Updated and revised existing video presentation footage for complete lineup of tire testing machinery. Worked closely with Tracy Stevanov for content oversight and quality control, Bill Hayes as project manager, and Andrew Cooney for web publishing. Created looping DVDs for display at international tradeshow. Directed shooting of new products. Developed consistent company branding across all videos and created new logo branding exclusively for video series.

Web Design, Event Documentary Filmmaking, Promotional Video, Graphic Design. Turned freelance contractor in January '08.

Produced and edited a 12-part series of audio interviews on feminism. Created en duo with Colin Gunn's award-winning documentary "The Monstrous Regiment Of Women," available at www.monstrousregiment.com.

Performed data manipulation to the January 2007 line of product price books.