Michael Tucker Email & Phone Number

Greater Salt Lake City Area

San Ramon, Ca

• Manage Web Development and Network Administrator teams to ensure cohesive development and consistent performance of cloud-based Supply Chain and Logistics applications.• Researched and oversaw purchase of hardware and software needs for entire company.• Led migration of systems to upgraded software, hardware and network servers to meet company and client demands.• Logged, troubleshot and managed all network And web application issues.• Provided detailed metrics for all aspects of the network and web application to the company executives and key client members.• Managed all relationships with partners and vendors.

Pleasanton, Ca

• Developed Young's Market Company Corporate Website utilizing WordPress, AWS, mySQL, CSS and jQuery skills.• Programmed and maintained 12 different intranet applications using ColdFusion, Flex and SQL.• Integrated additional 5 network states into intranet applications utilizing advanced data management and data parsing/transformation skills.

San Ramon, Ca

• Developed and maintained ColdFusion/SQL based Supply Chain and Logistics web application for large U.S. Company and their multitude of suppliers and partners. • Utilized extensive knowledge of SQL and ColdFusion optimization to enhance the speed of processing thousands of shipments per day while interfacing with many large and robust data centers.• Established web services with all FedEx and UPS services using SOAP, AJAX and XML protocols.• Created a Call Tracking System for our customer support providing them with the necessary metrics to optimize their support efficiency.• Network Administrator responsible for the maintenance and monitoring of 18 servers and over 100 running batch processes to ensure proper data exchanges between Global Logistics and its partners.• Created internal instant messaging service used by Global Logistics’ employees and its key partners.

South San Francisco, Ca

• Designed, programmed and maintained Zymed corporate website which featured over 2000 products and services. • Programmed internal internet applications (product database and image database) which provided dynamic content for corporate website, catalog production and online distribution centers.• Managed all internet marketing and search engine optimization efforts, generating a web traffic growth of 250%.• Implemented and published a monthly electronic newsletter distributed to over 15,000 customers worldwide.• Designed and launched Anitbodies Central portal on the Invitrogen website, integrating Zymed’s 2000+ products with Invitrogen’s antibody product line and providing a template for future product acquisitions.• Integrated Zymed’s image database, which I created and programmed, into Invitrogen’s content management system to be used as template for all online images within the company.

San Francisco Bay Area

• Designed and programmed web-based applications to create automated and efficient business services using Cold Fusion technology.• Built robust online bug tracking/bug reporting that allowed Quality Assurance department to track bugs found in submitted third party software. This system replaced an existing third party database that was determined to be inadequate.• Expanded online bug tracking database to enable Sega’s developers to retrieve their bug reports via a secure Internet web site. This was a first in the video game industry.• Centralized technical support e-mails, phone calls and white papers into an online knowledge base using Cold Fusion technology. This knowledge based consisted of over 2,000 entries and helped streamline technical support services.• Collaborated with Quality Assurance and Technical Support departments in defining the parameters and objectives of online bug tracking system and online knowledge base in order to build a system that met and surpassed their needs.• Maintained 2 secure internet web sites as well as designed and programmed company intranet web site. • Built and maintained 2 secure company internet web sites for the efficient distribution of development tools and information and the creation of an online development community of over 200 developers and publishers.• Designed all graphic elements in creating the appropriate online atmosphere. • Used web layout and management skills in creating a site structure. • Coded all web pages utilizing HTML/DHTML skills.• Administrated multiple Windows NT servers, Netscape Enterprise Servers, and IIS Servers.• Established required security for highly secure Internet sites.