Clinical Analyst
Current
Jul 2016 - Present
AeroLeads people directory · profile
Mike Jarvis Email & Phone Number
Senior Analyst Clinical Governance at Healthdirect Australia
at
Healthdirect Australia
1 work email found
@healthdirect.gov
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Analyst Clinical Governance at Healthdirect Australia
Location
Greater Sydney Area, Australia
Company size
Who is Mike Jarvis? Overview
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Quick answer
Mike Jarvis is listed as Senior Analyst Clinical Governance at Healthdirect Australia at Healthdirect Australia, a with 173 employees, based in Greater Sydney Area, Australia. AeroLeads shows a work email signal at healthdirect.gov and a matched LinkedIn profile for Mike Jarvis.
Mike Jarvis previously worked as Clinical Analyst at Healthdirect Australia and National Operations Manager Mental Health at Medibank Health Solutions. Mike Jarvis holds Advanced Diploma In Contact Centre Management, Contact Centre Management from Acccm.
Company email context
Email format at Healthdirect Australia
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{first}.{last}@healthdirect.gov
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Profile bio
About Mike Jarvis
Clinician with extensive experience in the development and delivery of mental health contact centre solutions and strong clinical governance background in mental health. Proven track record of innovative mental health contact centre solutions driving results through optimised efficiency and clinical quality. Future focus of career is on management roles involving synthesis of contact centre and health management with clinical knowledge and experience to develop and manage technology solutions within mental health related areas. Achievements include leadership role in establishing Medibank Health Solutions as the leader in mental health contact centre solutions, clinical development of a specialist mental health triage and case management CRM, successsful launch and management of numerous programs across voice, chat, email and SMS. These programs include Nurse on Call Victoria, beyondblue, Quitline NSW and mental health triage programs for Local Health Districts.I can be contacted via LinkedIn.
Listed skills include Mental Health, Leadership, Stakeholder Management, Management, and 35 others.
Current workplace
Mike Jarvis's current company
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Healthdirect Australia
7 roles · 41 years
Mike Jarvis work experience
A career timeline built from the work history available for this profile.
National Operations Manager Mental Health
Medibank Health Solutions is the market leader for mental health contact centre solutions.Achieving this through innovative operational and clinical leadership and thorough, process driven methodologies. Managing 100 clinicians within a contact centre environment to achieve outstanding clinical and operational outcomes, combined with a strong customer focus..Launched numerous programs, many within aggressive timeframes, with voice, chat, email and SMS solutions. Programs included Nurse on Call Victoria, beyondblue, Quitline NSW and many mental health triage programs for Local Health Districts.Responsible for the clinical development of innovative mental health triage and case management CRM.Achieving financial and contractual targets whilst ensuring a high standard of clinical quality and customer service.
Jul 2010 - Mar 2016
National Operations Manager - Mental Health
Responsibilities included contractual performance, budget management, operational client liaison, and delivery of diverse mental health related programs. Programs included mental health related services for Commonwealth, State, and Local Health Districts, the non-government sector and mental health disease management programs for PHIs. Achievements: - Expansion from 1 to 4 mental health teams - Introduced work at home for contact centre clinicians - Culture changes attracting experienced clinicians with improved attrition. - Strong operational and clinical leadership resulting in McKesson becoming the recognised leader in Mental Health contact centre solutions. - Clinical development of mental health triage and case management CRM.
Aug 2004 - Jul 2010
Team Leader
Managed team of mental health professionals to achieve contractual requirements across a wide variety of mental health triage and gamlbing counselling programs with a strong focus on clinical quality and customer service. Investigated complaints and critical incidents. Developed innovative information support system to ensure correct clinical management and referral.
Mar 2002 - Aug 2004
Nurse Manager 2 Pec
Hunter Area Health Service
Managed the Psychiatric Emergency Centre, the PICU and the hospital out of hours. Ensured resourcing for hospital, managed site emergencies and disasters, the 1800 Mental Health Line and all mental health beds across the Hunter. Acting Nurse Manager 4 for 6 months.
2000 - 2002
~2 yrs
Clinical Nurse Specialist
Shortland Clinic
Shortland Clinica was a highly innovative unit specialising in the inpatient and outpatient treatment of people with emotional disorders including personality disorders, with many affected by trauma. My role included clinically supervising nursing staff, discharge planning, outpatient assessments, admission planning, group work and individual psychotherapy,
1987 - 2000
~13 yrs
Tutor
Newcastle Cae
This position involved developing learning packages and teaching for the Diploma of Health Science (Nursing) and the clinical supervision of students.
1986 - 1987
~1 yr
Team & coworkers
Colleagues at Healthdirect Australia
Other employees you can reach at healthdirect.gov.au. View company contacts for 173 employees →
ML
Matthew Lewin
Colleague at Healthdirect AustraliaGreater Sydney Area, Australia
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GC
Gayle Cowey
Colleague at Healthdirect AustraliaGreater Sydney Area, Australia
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KS
Kobi Satkunam
Colleague at Healthdirect AustraliaGreater Sydney Area, Australia
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JH
Joanne Harrington
Colleague at Healthdirect AustraliaSydney, New South Wales, Australia
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PG
Paris Gray
Colleague at Healthdirect AustraliaBalmain, New South Wales, Australia
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AS
Anastasia Semmler
Colleague at Healthdirect AustraliaPerth, Western Australia, Australia
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AN
Amy Norvill
Colleague at Healthdirect AustraliaGreater Sydney Area, Australia
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JM
Joshua Mcfarlane
Colleague at Healthdirect AustraliaNorth Sydney, New South Wales, Australia
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TN
Triagi Nath
Colleague at Healthdirect AustraliaAustralia
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KB
Kristy Bradley
Colleague at Healthdirect AustraliaGreater Sydney Area, Australia
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Matthew Lewin
Colleague at Healthdirect AustraliaGreater Sydney Area, Australia
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GC
Gayle Cowey
Colleague at Healthdirect AustraliaGreater Sydney Area, Australia
View →
KS
Kobi Satkunam
Colleague at Healthdirect AustraliaGreater Sydney Area, Australia
View →
JH
Joanne Harrington
Colleague at Healthdirect AustraliaSydney, New South Wales, Australia
View →
PG
Paris Gray
Colleague at Healthdirect AustraliaBalmain, New South Wales, Australia
View →
AS
Anastasia Semmler
Colleague at Healthdirect AustraliaPerth, Western Australia, Australia
View →
AN
Amy Norvill
Colleague at Healthdirect AustraliaGreater Sydney Area, Australia
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JM
Joshua Mcfarlane
Colleague at Healthdirect AustraliaNorth Sydney, New South Wales, Australia
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TN
Triagi Nath
Colleague at Healthdirect AustraliaAustralia
View →
KB
Kristy Bradley
Colleague at Healthdirect AustraliaGreater Sydney Area, Australia
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3 education records
Mike Jarvis education
Advanced Diploma In Contact Centre Management, Contact Centre Management
Acccm
Grad Dip In Health Science
Registered Nurse, Mental Health
Carrington Hospital
FAQ
Frequently asked questions about Mike Jarvis
Quick answers generated from the profile data available on this page.
What company does Mike Jarvis work for?
Mike Jarvis works for Healthdirect Australia.
What is Mike Jarvis's role at Healthdirect Australia?
Mike Jarvis is listed as Senior Analyst Clinical Governance at Healthdirect Australia at Healthdirect Australia.
What is Mike Jarvis's email address?
AeroLeads has found 1 work email signal at @healthdirect.gov for Mike Jarvis at Healthdirect Australia.
Where is Mike Jarvis based?
Mike Jarvis is based in Greater Sydney Area, Australia while working with Healthdirect Australia.
What companies has Mike Jarvis worked for?
Mike Jarvis has worked for Healthdirect Australia, Medibank Health Solutions, Mckesson Asia-Pacific, Hunter Area Health Service, and Shortland Clinic.
Who are Mike Jarvis's colleagues at Healthdirect Australia?
Mike Jarvis's colleagues at Healthdirect Australia include Matthew Lewin, Gayle Cowey, Kobi Satkunam, Joanne Harrington, and Paris Gray.
How can I contact Mike Jarvis?
You can use AeroLeads to view verified contact signals for Mike Jarvis at Healthdirect Australia, including work email, phone, and LinkedIn data when available.
What schools did Mike Jarvis attend?
Mike Jarvis holds Advanced Diploma In Contact Centre Management, Contact Centre Management from Acccm.
What skills is Mike Jarvis known for?
Mike Jarvis is listed with skills including Mental Health, Leadership, Stakeholder Management, Management, Program Management, Change Management, Healthcare, and Team Leadership.
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