Michael Miller Email & Phone Number

Carlsbad, California, United States

•Responsible for traffic operational instructions for media of 50+ clients consisting of multiple creatives & media buys with budgets exceeding $1,000,000+•Organize and collaborate 300+ daily emails containing questions, creatives, media buys, schedule changes, and trafficking necessities by providing crucial materials and information to 100+ stations in the United States including some Spanish stations, as well as some located in Canada•Involved in continuously improving efficiency of operational flows, systems, and technology to promote best possible use of time and resources within company •Toll-free-number (TFN) and creative tape assignment of local and national campaigns with complex markets in the United States, also including Canadian and Spanish media/stations. Also providing necessary S&P approvals for tapes & creatives•Part of internal operations team responsible for onboarding and off-boarding of clients by monitoring and reporting initial actions items such as KPI's, strategies, and internal processes to promote maximum efficiency with complete transparency to entire company to ensure best results possible•Led training seminar to 10+ interns through the creation and presentation of deliverables, furthermore conducted shadowing sessions using real company clients and data•Furthered education with Meta & Google courses and certificates in paid search, paid video, paid social, digital and programmatic space

Escondido, California, United States

•Helped assist multiple customers at once with product selection, identification, questions, and locating said items•Provided entire store with restocking products and also organization in backstock•Assisted with locating items and packaging online orders•Provided customer assistance and conflict resolution to over 500+ people every day•Practiced variety of selling techniques and methods with customers•Managed and delegated tasks and responsibilities for 10+ associates

•Provides fun, safe, and competitive atmosphere for 8 sports.•Enforces rules and maintain fairness over 500 students.•Completes office tasks such as responding to phone calls, emails, and in-person questions.•Coordinates with 4 managers on additional tasks•Conflict resolution of over 400 student participants

San Marcos, California, United States

Shingle Springs, California, United States

•Packaged purchased items quickly and efficiently into bags while maximizing space and minimizing bag count.•Provided excellent customer service by locating and retrieving items; assisted in transportation and loading of purchased items.•Arranged over 39,000 different products strategically to avoid damage and quick identification.