Mike Zepeda Email & Phone Number

Houston, Texas, United States

Houston, Texas, United States

Rochester, Minnesota Area

• Met with C-Level and HR professionals to analyze an organization’s existing HCM environment.• Propose and demonstrate ADP solutions to meet client’s needs and solve business concerns.• Use expertise and experience to lead and facilitate demonstrations encouraging customer interaction and understanding of solutions.• Participate in all aspects of the sales process: strategy, development of solutions and presenting solutions for client’s current and future needs.• Discuss ROI and benefits of solutions with C-level to help increase production and overall satisfaction with solution.• Work with implementation team to help facilitate client RFP’s.• Leverage unique experience and knowledge to build trust and confidence with clients that resulted in increased productivity and overall satisfaction.• Share feedback and best practices with sales team to help increase productivity.• Align with sales team and provide technical sales support as the technical and solutions expert.• Facilitated webex demonstrations for groups of 20+ prospects

Zumbrota, Minnesota

• Head of Human Resources and Recruiting for company.• Hired to develop and establish the companies 1st HR department. Responsibilities include: Recruit the best talent, protect the employees and the company with up to date policies and procedures and maintain a family culture where all employees are given the opportunity to grow personally and professionally.• Task with updating and rewriting company handbook. Updated policies such as FMLA, Leave of Absence, Bereavement, PTO policy, security policy and internal promotion policy to name a few. Made sure all company policies met and exceeded both state and federal regulations.• Conducted compensation analysis for all roles and established succession plan for promotion opportunities within the company.• Revamped recruiting policy and process. Raised level of professionalism and standards of candidates. Filled all openings within company and established budget for 2015 to meet company needs.• Renegotiated benefits and decreased overall premiums for employees all the while improving the benefit options offered by the company.• Established progressive discipline policy and set in place steps and documentation for instances when termination was the only option.• Established a management trainee program and culture of promoting from within. In 1st year alone had 10 employees promoted to new roles within the organization, compared to 2 prior to my arrival.• Re-established and headed up Culture Club for company. A group of individuals in our company that upheld our core values on a daily basis and lead by example. Tasks include a reward program for those that live the core values, planning quarterly all hands meeting, and community involvement to name a few.• Established and built relationships with all management and developed trust and value in a position and department that was under performing and not established before my arrival.

Newton, Ma

Sales Team Expansion Specialists.The Renaissance Network has been providing search and placement services since 1995 and has been ranked by The Boston Business Journal as one of the top 25 recruiting firms in the Northeast. The Renaissance Network is the first executive search firm in Massachusetts and one of the first 5 in the country to be honored with the Nationally Accredited Firm recognition by NAPS, the National Association of Personnel Services.Our strength is in recruiting key talent at mid-senior levels within the high technology sales and marketing sector. We have formed and maintained strong relationships over the years with top-level executives of technology companies on a national and international basis.”

Chosen to lead and develop the startup and management of full HR operations, systems and programs for two new divisions, Truck Rental and Rideshare, in Southern California. Worked with senior management to create policies and procedures, recruit employees and develop orientation, training and incentive programs. Managed employee programs and records, and administered benefits enrollment and programs. Handled all day-to-day workplace concerns.Structured and implemented programs and policies in training, compensation structures, incentives and new-employee orientation, ensuring successful launch of two divisions.Fostered a teamwork / open-door culture that promoted positive dialogue across the organization. Recognized as driving force behind division's employee retention rate of 85% within an industry where high turnover is the norm.Reduced unemployment expenses by 50%. Instituted a tracking system and procedures to handle all unemployment claims that were adopted by peers throughout the company.Introduced training program for all managers on how to write and present a formal performance review, creating a well-received tool that was later adopted company-wide.Restructured management development and training program. New program was adopted and considered a major contributor to increased retention and significant change in manager's performance.Reduced overall personnel cost by analyzing overtime, recommending shift changes and altering hours of operations. Reduced overtime lowered break even and increased employee work/life balance.Established new-hire mentor program and increased 90-day retention from 78% to 93%.

Bachelor Of Science, International Business

Education record