Mikhail Dunaev Email & Phone Number

Thessaloniki, Central Macedonia, Greece

Analytical thinking / Work with JIRA tools / Cross functional collaboration.Professional experience in IT consulting focused on OSS/BSS, Customer Equipment Commissioning, Order Management and Fiber ConstructionKnowledge of the telco market, Telecom Equipment (Datacom, Access, Backbone Networks, DWDM)Knowledge of Tel IT System landscape and the mapping of business processes to the IT systems (OSS and BSS) Experienced in the context of product and service design.Experience in agile ways of working according to SAFe, SCRUM AgileUnderstanding of the necessary software capabilities for CI/CD in agile software developmentEnterprise Architect, Camunda, K8S, REST API, SwaggerMicroservice Architecture

St Petersburg, St Petersburg City, Russia

Onsite meetings with Customer as well as offsite topics discussion remotely by Webex, clarification of requirements, analysis of OSS/BSS systems documentation. Spent 1 year on German customer account with 20% of time onsite.Experience of writing Use Cases, Functional Requirements, Interface Agreement documents. Service Model creation (to provide Internet, VoIP, TV for B2C and B2B markets). Intercommunication with different streams regarding project topics.Communications with Development and Quality Assurance teams, as well as with System Architect (Russia, India, Ukraine) at Analysis, Design and Implementation stages of a Project (Waterfall). Operating in UML application on Analysis and Design project stages (Logic diagrams for Service Provisioning (Internet, VoIP, TV). Data Model and Service Model processing, initiation and support. Work experience in JIRA/Confluence.

St.Petersburg

Technical support of “MetroWDM network for broadband access” project in Rostelecom on Huawei OSN 8800/6800/3800 in Saint-Petersburg and North-West region. Customer requirements evaluation (RFP/RFQ/RFI). Technical solution development and BOQ/FOB offer preparation. Network Design planning. Control of Staging labs located onsite and at Huawei HQ site (Shengzhen). Support and control of local and remote tests to provide clear perception for Customer. Took a part in weekly meetings at Customer site with CTO, Development and Network Operation Depts.Make and give presentations about newest Huawei Transmission solutions and Roadmaps for Customers on Seminars and Forums. Communication with Network Integrators (Logistic deals, Technical works control and support, controversial issues resolution). Since 07.2015 – manager of Bidding Service Sharing Center (Huawei Branch in Tashkent, Uzbekistan). BOQ/FOB/Design for Europe and Central Asia Customers

St.Petersburg

Domolink Project (CenterTelecom). Installation of Cisco CRS-1 platforms in 16 Russian regions (Huawei ASBR platforms NE40E, NE80E) and Core Multi-Service switches Quidway series. Participation in the construction of an interregional 10G backbone DWDM (ECI). Serving as project manager (contractor workers control, equipment acceptance and testing, participation in negotiations, acceptance tests). North-West Telecom. BRAS E-320 of Juniper Networks installation in 8 Russian regions. Serving as project manager (contractor workers control, equipment acceptance and testing, participation in negotiations, acceptance tests).Huawei and Ciena DWDM solutions analysis and research.North-West Customs. Installation and support LAN/WAN appliances for system monitoring for government and regional network. Dalsvyaz. Test and installation works of iDirect satellite solutions for 6 Russian regions (Khabarovsk site).British Petroleum. Outsource works (3 months) at remote office (Yuzhno-Sakhalinsk site). LAN support and development, interaction with providers.