Mikhail Vasilev Email & Phone Number

Saint-Petersburg

Saint-Petersburg

Keeping responsibility for warranty metrics (frequency and cost) and car customer surveys metrics (problem per hundred) for Opel cars sold in Russia.Collecting and analyzing field quality data and information; making incident and repair investigations; collecting incident parts and making it analysis at Warranty Part Center, making vehicle tests; keeping leadership for root cause investigations (arranging meetings with related teems); making solutions implemented for current production vehicles. Close work with dealerships, After sales department, manufacturing, supplier quality and engineering departments all over the Globe.Executing regular audits of manufacturing process at GM plants inside CIS region.

Saint-Petersburg

Providing technical support to production personnel;Work with the manufacturer in agreement repairsAdvising clients on issues arising during operation of the vehicle;Informing customers about the warranty policy of the company;Quality control of executed works;Ensuring proper execution of documents;Maintaining accounting records.

Developing Electronic Devices For Military And Space Usage; Developing Schemes A

Developing electronic devices for military and space usage;Developing schemes and microprocessor programs (Atmel C51); Preparing documentation and instructions for production;Launching and supporting pilot production.