Mikhail Galkin Email and Phone Number
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OBJECTIVE► Product Owner / Technical manager with 7+ years of experience, specializing in data analysis, reporting and ML for recommendations. Professional management skills based on strong 5+ years of practical basis of system analysis and projects with cross-team interaction in areas such as Banking, Retail, Insurance and Transport.► Within 20+ successfully implemented projects, customers’ revenue increased in the range from +3% to +45% due to cross-selling or cost reduction initiatives.KEY SKILLS► Responsibility area: Data pipelines, Data marts, ML-models, Scoring pipelines, Channel integration, Technical and business monitoring► Cases in Customer Analytics: Recommender systems (Cross-sell, Upsell), Churn Prevention, Customer Segmentation, Reinforcement Learning, Uplift, Market basket analysis, Propensity-to-response, Customer LTV, NBO/NBA, Price Elasticity► Methodologies: Scrum, Kanban, Waterfall, BABOK► Issues management: JIRA, Confluence, Trello, Toggle► Process Modeling: BPMN, UML► Data engineering: Oracle PL/SQL, MS SQL, DBeaver► ML Modeling: Python, SAS EM/EG/VA/VDMML, IBM SPSS Modeler► Data Visualization: Python, Excel, Tableau► Data Integration: XML/XSD, JSON, SOAP► Soft: Systems thinking, Collaboration and teamwork, Communication and coordination, Leadership
Sberbank
View- Website:
- sberbank.ru
- Employees:
- 7355
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Chief Product Owner (Digital Recommendations)Sberbank Jan 2024 - PresentMoscow, Russia
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Product Owner (Mobile App Recommendations)Sberbank Aug 2021 - Dec 2023Moscow, Moscow City, RussiaProduct: a multi-level, high-load system for personalization of banners and mobile application frames (target metrics: CTR, CR, Revenue).► Define product strategy based on global goals and required business result, decomposition into local goals and specific tasks in prioritized backlog;► Develop business cases with implementation options, negotiating and coordination with stakeholders, planning and control of development, piloting with A/B-testing and installation to the production environment;► Conduct a development of the full production process of recommendations: data collection and processing, scoring by models, recommendations delivery to the client, monitoring efficiency and business results;► Manage diverse cross-functional team of performers with DS/DE/DA/MLE roles (8 people), platform teams (storage and applications) and stakeholders (banking products, channel, finance, methodologists) – about 30 people in total;► Initiate and research innovative decisions and ML-algorithms for solving personalization challenges aimed at increasing the profitability of the channel.➕ Main achievements: revenue increased up to 30% using offers’ personalization.
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Head Of Advanced Customer AnalyticsGlowbyte Consulting Mar 2021 - Aug 2021Москва, РоссияProjects: data analytics and ML-models development in Retail and Banks.► Managed multiple full-cycle teams for DS/ML tasks and projects (5-7 data scientists, 2-3 data engineers, 1-2 data analysts, 1-2 ML-engineers); product / project management (planning and overseeing), recruiting new team members;► Developed operational and expert competence center of the Customer Analytics Unit (knowledge base, R&D, presales, resource and financial planning);► Analysis of data sources, preprocessing of data, development of datasets; development of ML-models, quality assessment, model tuning;► Organized pilots using models (experiment design, hypothesis checking, A/B-testing), analyzing results and presenting them to the customer;► Rolled out control of tested models in production with performance monitoring.➕ Main achievements: customers KPIs improved considerably (client retention +12%, growth in revenue +10%...+45%, cost optimization). -
Data Science Team LeadGlowbyte Consulting Nov 2018 - Mar 2021Moscow, Russia
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Head Of Core Banking Analysis TeamHome Credit And Finance Bank Aug 2016 - Jul 2018Russia, MoscowBusiness area: accounting, operations, reporting (RAS)► Implemented tasks and projects for Accounting and Risk departments► Task-flow management, project management (planning and overseeing), execution of local KPI and global targets► Recruitment, employee adaptation, training/coaching and motivation➕ Main achievements: redesigned the process of task-management (full-cycle team and transition to Kanban), redesigned document management, participated in the process of reorganization of the IT block -
Senior Systems AnalystCroc Oct 2015 - Aug 2016Moscow, RussiaProjects: Data Integration, BPMS/BRMS projects in areas of Insurance, Transport and Public sector (Statistics)► Requirements engineering: elicitation, formalization and management of systems requirements► Designed algorithms for loading and processing data► Designed and developed issues on BPMS/BRMS platforms► Managed the complex cross-project issues, developed the work process regulations➕ Main achievements: 12 successfully completed projects, transition to a new role of complex task manager -
Systems AnalystКрок Nov 2013 - Oct 2015Москва, Россия
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Data Analysis Team LeaderS&T Russia May 2012 - Aug 2013Москва, РоссияProjects: Development and support of Analytical Business Activity Monitoring system in Banks► Data source analysis, designed the algorithms for loading and processing data.► Business process analysis, elicitation of requirements for data visualization, designed dashboards; developed BRD/FSD, analytical reports (PL/ SQL), guidelines, presentations.► Baseline forecasting (bank branch traffic, bank branch squad sufficiency)► Consulting and task-management of project team (3-4 people).➕ Main achievements: 1 successfully completed and 2 successfully sailed and launched projects. -
Data AnalystS&T Russia May 2011 - May 2012Москва, Россия
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Information Technology SpecialistAccenture Aug 2010 - May 2011Москва, РоссияProjects: Implementation and support of core banking system Temenos T24► Incident/Problem management (2nd line support: loans, deposits, overdrafts);► Developed the analytical reports and guidelines for users;► Consulting and task-management of support team (2-3 people).➕ Main achievements: Support team provided the highest KPIs of all service teams.
Mikhail Galkin Skills
Mikhail Galkin Education Details
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4.6 / 5.0
Frequently Asked Questions about Mikhail Galkin
What company does Mikhail Galkin work for?
Mikhail Galkin works for Sberbank
What is Mikhail Galkin's role at the current company?
Mikhail Galkin's current role is Chief Product Owner (Digital Recommendations | DS | ML) at Sberbank.
What is Mikhail Galkin's email address?
Mikhail Galkin's email address is mg****@****croc.ru
What schools did Mikhail Galkin attend?
Mikhail Galkin attended Bauman Moscow State Technical University.
What are some of Mikhail Galkin's interests?
Mikhail Galkin has interest in Data Analysis, Travelling, New Technologies, Music, Sports Analytics, Video Shooting.
What skills is Mikhail Galkin known for?
Mikhail Galkin has skills like Business Analysis, Requirements Analysis, Business Process Management, Business Process Automation, Banking, Banking Software, Presentations, Business Activity Monitoring, Pre Sales, Integration, Soa, Business Rules.
Who are Mikhail Galkin's colleagues?
Mikhail Galkin's colleagues are Elena Litvinenko, Артём Нестерович, Mikhail Grichik, Anatoly Kislyakov, Aleksei Karev, Anton Sukhoparov, Roman Potemin.
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