Platform Specialist
Exciting opportunity to explore the intricacies of the robust e-commerce tool Bloomreach Engagement (Exponea). My proficiency with the platform has been instrumental in driving our team's success. As the leader of the US support team, my senior role not only propels the entire team to greater heights but also involves establishing new company standards. I actively cultivate strong relationships with our Customer Success team and effectively manage communication with clients and users.Key areas:• In-depth knowledge of Bloomreach e-commerce solutions and best practices• Familiarity with front-end technologies, such as HTML, CSS, JavaScript• Scripting solutions in Jinja (template engine based on python)• Use-case guidance and debugging• Understanding the client's data structure• Creation of data reports• Solving technical issues with API, data integration and imports• Email deliverability