Milagros Serrano Email and Phone Number

I am a Bachelor of Science graduated with 16+ years of extensive expertise in maximizing individual, team, and corporate performance through astonishing marketing resources and operational strategies.Over the years, I have been the cornerstone in developing and implementing effective sales strategies, customer service initiatives and closing deals for Avis Budget Group. >Expanded growth 25% YoY, cultivating relationships with new customers by setting and acquiring goals.>Exceeded client expectations and objectives, boosting satisfaction by 90%.>>> generated revenue over 1.4 Millions $ in the last 3 years.>Expanded clientele base by 25%Prior to this, I was working overseas in Venezuela as a Payment Coordinator, Quality Assurance & Budget Coordinator, and Housing, Accommodations, and Moving Coordinator all while studying to obtain my Bachelor's Degree from Dr. Rafael Belloso Chacin University.I effectively work cross-functionally and collaboratively with internal and external business partners while continually building lasting relationships.I enjoy the challenge of delivering world-class customer service while balancing the needs of the business with the needs of the people I am fortunate enough to lead.My proven track record for turning around under achieving sales and customer service initiatives, creating, and implementing new business processes, and delivering on complex projects formulates an organizational structure that promotes growth and development.Some of my core specialties include: Business Development • Contract Negotiation • Performance Assessment • Bilingual • International Operations • Quality Assurance • Sales Forecasting • Training & Development • Strategic Marketing • Cross Collaboration • Inventory Control