Milan Muralitharan

Milan Muralitharan Email and Phone Number

Principal @ Expertel LLC @
Milan Muralitharan's Location
Buford, Georgia, United States, United States
Milan Muralitharan's Contact Details

Milan Muralitharan work email

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About Milan Muralitharan

As the Principal at Expertel, I leverage my 23 years of telecom work experience and 25 years of global work experience to deliver innovative and impactful solutions for clients across various domains and regions. I earned a US Master of Business Administration degree and a Chief Technology Officer certification from reputable institutions, as well as multiple honors and awards for my excellence and achievements.I have successfully managed critical global projects in business and digital transformation, Salesforce, big data analytics, blockchain, product portfolio, billing and revenue management, system integration, IoT, project implementation and strategy, BI, and Oracle Financials. I have worked with four of the top 15 big consulting companies, four of the top 50 fintech vendors, and several of the top 50 global companies, including T-Mobile, Verizon, VEON, and Saudi Telecom. I am proficient in project management through agile, scrum, sprint, and waterfall methodologies, and I have a proven track record of delivering high-quality results, reducing costs, increasing efficiency, and enhancing customer satisfaction.

Milan Muralitharan's Current Company Details
Expertel Llc

Expertel Llc

Principal @ Expertel LLC
Milan Muralitharan Work Experience Details
  • Expertel Llc
    Principal
    Expertel Llc Jul 2005 - Present
  • T-Mobile
    Senior Consultant
    T-Mobile May 2023 - Oct 2023
    Bellevue, Wa, Us
    Solution Architecture for Taxation and Customer enrollment for Billing & Account ManagementTaxation Integration to Customer/Account Management systemDomain architecture for integrated taxation from Customer Sales, Billing, and Leasing systems
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  • At&T
    Consultant - Emerging Technologies
    At&T May 2021 - Apr 2023
    Dallas, Tx, Us
    Enterprise Architecture for Emerging Technology Projects such as AI, machine learning & IoTSalesforce Integration to the Salesforce CRM, BSS, and Marketing systemsInternal Architecture Roadmap for the next 2 years Digital Transformation of Customer & Case Management
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  • Verizon
    Senior Consultant
    Verizon Mar 2020 - Apr 2021
    Basking Ridge, Nj, Us
    Solution Architecture for new Wholesale Business Solution covering E2E process including external systems Migration of legacy billing systems to New Billing solution including data cleansing, transformation and loading ETL process and solution through Informatica for whole data migration covering the reference data Business and Technical Architecture of the solution covering Networking, Infrastructure and business process Phased out solution for each Billing system ramped into New solution including the Network elements and usage
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  • T-Mobile
    Senior Consultant
    T-Mobile Jul 2018 - Nov 2019
    Bellevue, Wa, Us
    Process Management and Delivery Enhancement for T-Mobile’s large Digital Transformation Project Lead Change Advisory Board (CAB) managing Approvals and guide Code Drop Management (CDM) for Unification (Convergence) and Digital Transformation projectsWorking with multiple stakeholders of T-Mobile covering TEQ, Marketing, Sales and Legal Managing SW & SI delivery from different vendors like Ericsson, Amdocs, OpenText, SAP, Vesta and TapestryDigital Strategy and ITIL standards implementation in delivery process
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  • Hexaware Technologies
    Director - Telecom Practice
    Hexaware Technologies Dec 2017 - May 2018
    Navi Mumbai, Maharashtra, In
    Blockchain PoC & proposal for FinTech covering ACH & PaymentsIoT Telecom solution for a healthcare with Thingworx cloud adaptation and connectivity re-engineering for 5G Team Training on Implementations, Process and Methods for Agile Scrum process Planning and Solution of Digital SDN & NFV rollout for a Service Provider 4G premium services Sales Strategy for a new initiative ‘Account Based Sales & Marketing’ for Upsell & Cross-sell of new Services Sales Strategy for Telecom & Media clients globally and present solution & materials Sales Strategy for Telecom & Media clients globally and present solution & materials
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  • Automotive
    Senior Architect
    Automotive Mar 2017 - Nov 2017
    Tr
    Manage IoT Services solutions for a US automotive implementation to clients including Enterprise Architecture and SOA covering infrastructure and embedded solutions AWS-based cloud infrastructure and Thinkworx IoT-based data collection and analytics for each asset consolidated in the Central repositoryTesting Methodology and test case reviews with the team for the IoT solution in Thinkworx
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  • Expertel | T-Mobile, Verizon Telematics & Windstream
    Project Leader
    Expertel | T-Mobile, Verizon Telematics & Windstream Feb 2015 - Feb 2017
    Project Strategy, Planning and Product Launch to B2B Business clients and B2C Retail clientsManage Scope, Change Request, Delivery as well as the Budget for the ProjectsManage Billing vendor for Delivery, User Acceptance Testing and Defect resolutionImplementation of Converged Billing and Charging as part of Business TransformationCampaign management and Launch Initiatives thru the Business PartnersWork with Project team for the implementation of Telematics Solution Go-liveArchitecting solution for Broadband for Fiber, POTS, ADSL, SIP, VoIP and Wireless productsSystem Integration of B2B Broadband Solution in Fusion MW and MetaSolvManage solution execution for merging BSS/OSS of newly acquired business with minimum impact Manage solution execution for transformation from incumbent BSS to target BSS for combined business.
  • Ericsson
    Consultant - Project Leader
    Ericsson Feb 2014 - Jan 2015
    Kista, Stockholm, Se
    Manage Convergent Billing Solution ImplementationManage team of 100+ for implementation of Convergent Billing – Prepaid / Postpaid / Hybrid Manage delivery of Core, Customer Adaptation and Configuration deliverable from global teams using Project Management tools MS Project, Clarity, SAP and eForge (Agile/Sprint) Design and Develop deliverable for Billing, Payments, Collections, Bill presentment/ eBill modules in Java and Native Code baseIntegration to other components in the Convergent Billing Solution
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  • Ventraq, Inc.
    Director
    Ventraq, Inc. Sep 2012 - Dec 2013
    Mount Laurel, Nj, Us
    Manage Projects in region for New Opportunities, Project Planning, Budgeting, Resource management and Engagement in RMEAManage CEM (Customer Experience Management) and Big Data & Analytics implementation for Operators in RMEA Manage the design, Development and Delivery of CEM Dashboard in Java PlatformManage the SDLC of the Project including customization and change requestsResponsible from Vendor for Steering Committee presentation and Technical WorkshopsResponsible for Risk and Issue management, Mitigation and ResolutionResponsible for Time Management, Budget control and Resource allocation from Vendor
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  • Ericsson
    Customer Project Manager
    Ericsson Sep 2011 - Aug 2012
    Kista, Stockholm, Se
    Manage the Billing team for a new Convergent Billing implementationOn-site workshop and analysis of business requirements for a new CBiO implemmentationCompletion of Phase1 (Prepaid) Scope for CBiO – Convergent Billing for an African TelecomAnalyze the scope of Delivery and Support model for the service provider ‘du’ Supporting the migration and handover of BSCS Upgrade from BSCS 7 to BSCS iX R3Testing Cycles and Defect management for Wataniya Kuwait – BSCS iX R3 upgrade
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  • Globys
    Director
    Globys Jun 2010 - Sep 2011
    Business and Technical Analysis of the CRs and scoping the complex DeliverablesManage the full SDLC of Design, Development, Testing, Release and Defects with the On-site and Offshore teamRelease Management using Subversion (Apache) for the build and releaseTeam-work and deliver the requirements analysis and solution for various business teams Team-work with Billing, CRM, EBS, DFS and TQC for technical deliveryManage Project prioritization, business approval and initiation with the delivery team
  • Vimpelcom
    Head Of Bss
    Vimpelcom Jan 2009 - Jun 2010
    Amsterdam, Nl
    Create the Billing system Architecture for 3 Phase of the ImplementationLead the BSS team for delivering the ApplicationsManage the billing vendor for their deliverables and releasesProvide solutions for the Business Process issues and developments
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  • Virgin Mobile - South Africa
    Project Manager
    Virgin Mobile - South Africa Apr 2008 - Sep 2008
    MVNO Launch - Implementation Planning and executionMVNO - Billing Design and review (Intec Billing Platform)Revenue Sharing model for the Content and Streaming - Conceptual Design and Presentation Participation in Usage Audit and Revenue Assurance in the shared network model
  • Atos
    Manager - System Integration & Delivery
    Atos Sep 2007 - Apr 2008
    95877 Bezons, Fr
    Lead the system integration and delivery of 30 components to the New Wireless Billing Solution : PowerBill - Phase 2 which includes the Content Partner Management, Convergent Billing (PrePaid + Postpaid) with Dynamic Charging CapabilitiesManage Single.eview Billing vendor (INTEC), Offshore vendor (Patni), Client (MTN) and Integrator (ATOS) development stream (total ~100 people)Co-ordinate and resolve issues in the Single-eview Billing solution and weekly releases with the Billing vendor (INTEC) onsite and offsite teamManage the delivery and integration of a brand new Portal to New Wireless Billing Solution. This portal is very critical for MTN business with Resellers. Create the project plan for the SID (System Integration & Delivery) stream in EPMS Present the Program status to the MTN IS Management the weekly status including new challenges, escalations, actions, risk mitigation and resolutionManage the integration/retrofit of PowerBill Phase 1 to PowerBill Phase 2
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  • Comverse
    Sr Consultant / Solution Architect
    Comverse Aug 2006 - Aug 2007
    Richardson, Texas, Us
    Customer Requirements collection, documentation, analysis and validation IMS Architecture Design, Implementation Planning and AnalysisCreate Implementation Agreement for the Comverse ClientsCreate Dataflow charts between various IMS componentsSeamless System Integration of up to 36 customer preferred IMS / NGOSS components including their Hardware ComponentsIntegration of Comverse - Real Time Billing System (RTBS 4.6) with Kenan FX - PostPaid Billing (v 2.3 ) for Comverse Convergent Billing System (CCBS 3.0)Prepare Project Plans and manage the Design, Build, Test and timely Implementation on the Client SiteManage Change Requests by performing Impact Analysis, design review, patch development, regression testing and release integrationDesign and Launch of the MVNO Billing for C&W group Caribbean Operations
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  • Accenture
    Sr Consultant
    Accenture Mar 2005 - Mar 2006
    Dublin 2, Ie
    Business Requirements Analysis, Reconciliation, Documentation & Presentation Planning & Analysis of the Conceptual Design, Technical Architecture and Infrastructure Requirements Provide Software and Hardware requirements for multiple Environments supporting the SDLC Multiple Interface Design, Development, Code Review, Testing and Trouble Shooting Supporting the Testing Team in finding the Defects for documenting and registering the Test Defects Supporting the Development Team in Fixing the Defects Release Generation ,Implementation and Management to maintain SDLC Project Management thorugh the Off-Shore and On-Site Implementation Teams
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  • Verisign / Network Solutions Inc., Usa
    Senior Consultant
    Verisign / Network Solutions Inc., Usa May 2004 - Feb 2005
    Reston, Virginia (Va), Us
    Code Maintenance and Software Promotion, System Monitoring, Performance Tuning, Capacity Planning, Testing Methodology and IntegrationUpgrading Billing System - Singleview 4.00 to Singleview 5.01 Vendor (Billing) Management and Resolution of Issues through Ticketing System Co-ordinating the Off-Shore Development and On-Site Implementation TeamsLoad Balancing across multiple streams by configuring and customizing the Prioritization module ( by customer / volume matrix) Analyze and Creating the Billing Application Architecture, Design and BuildPerformance Tuning of the Billing Application in the Architecture FrameworkBilling Application Server Configuration, Tuning and ManagementFinance department requirements analysis and creating new Projects for system integration and implementationSoftware Configuration and Change management through TrueChange J2EE Engineering and integration of Java and XML to the Oracle 9iTuxedo Configuration including Space Queue Management
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  • Tata Communications
    Billing System Administrator
    Tata Communications Mar 2000 - Mar 2004
    Mumbai, Maharashtra, In
    Responsible solely for Billing System in Unix/Oracle Platform of 1.25 TB SizeResponsibility includes the Maintenance, Monitoring and Billing System Upgrade (Software and Hardware) Trouble Shooting Billing Issues, Ticketing the Billing Issues, Follow-up with the Billing Vendor, Resolution and management Capacity Planning, Managing the Billing System Security and Data storageBackup configuration and maintenance in : OMNIBACK II & VERITASData Archival, Data cleanup and Performance Tuning Installation of Oracle 8i in HP Unix 11i and configuration of the DatabaseCreation of multiple Instances and configure their DB parameters and Maintenance of multiple InstanceWeb-Oriented Database design, Tuning and Parameter initializationUnix System Administration and Shell scriptsProgramming in PERL and implementation of Functional ModulesMaintenance Managing of User /System Privileges. Customer Support and managing the Application on a 24/7 basis
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  • Ntelos, Usa
    Billing System Administrator
    Ntelos, Usa Jun 1998 - Feb 2000
    Waynesboro, Va, Us
    Responsible for administering and supporting the Wireless Billing & Customer Care Management system in the Oracle DatabaseTrouble shooting and resolution of problems in the online modules and batch modules of the billing and customer maintenance softwareGenerating Reports for the Sales Force with MS Access using ODBC links to the Billing System DatabaseProvided backend support for the stores accessing the Billing and Customer Care system for the Wireless Service (BSCS)Served as the company's technical lead on trouble resolution with software vendorCoordinated software release installations and production system support tasks
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Milan Muralitharan Skills

Integration Telecommunications Requirements Analysis Project Management Business Process Sdlc Bss Outsourcing Management It Management Wireless Program Management Testing Crm Oracle Erp Project Planning Open Source Software Vas Consulting Information Technology Change Management Telecommunications Billing System Deployment Release Management Leadership Voip Gsm Technical Architecture Data Migration Business Support System Perl Software Project Management Vendor Management Databases Software Development Life Cycle Project Delivery Management Consulting Customer Relationship Management Pre Sales Technical Consulting Billing Systems Troubleshooting It Strategy Value Added Services Enterprise Resource Planning Voice Over Ip

Milan Muralitharan Education Details

  • University Of California, Berkeley, Haas School Of Business
    University Of California, Berkeley, Haas School Of Business
    Chief Technology Officer
  • Jack Welch Management Institute
    Jack Welch Management Institute
    Master Of Business Administration - Mba
  • Bharathiar University
    Bharathiar University
    Science
  • Bharathiar University
    Bharathiar University
    Law

Frequently Asked Questions about Milan Muralitharan

What company does Milan Muralitharan work for?

Milan Muralitharan works for Expertel Llc

What is Milan Muralitharan's role at the current company?

Milan Muralitharan's current role is Principal @ Expertel LLC.

What is Milan Muralitharan's email address?

Milan Muralitharan's email address is mi****@****ail.com

What is Milan Muralitharan's direct phone number?

Milan Muralitharan's direct phone number is +140499*****

What schools did Milan Muralitharan attend?

Milan Muralitharan attended University Of California, Berkeley, Haas School Of Business, Jack Welch Management Institute, Bharathiar University, Bharathiar University.

What are some of Milan Muralitharan's interests?

Milan Muralitharan has interest in Civil Rights And Social Action, Science And Technology, Children, Disaster And Humanitarian Relief.

What skills is Milan Muralitharan known for?

Milan Muralitharan has skills like Integration, Telecommunications, Requirements Analysis, Project Management, Business Process, Sdlc, Bss, Outsourcing, Management, It Management, Wireless, Program Management.

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