Milan Muralitharan Email & Phone Number

Bellevue, Wa, Us

Solution Architecture for Taxation and Customer enrollment for Billing & Account ManagementTaxation Integration to Customer/Account Management systemDomain architecture for integrated taxation from Customer Sales, Billing, and Leasing systems

Dallas, Tx, Us

Enterprise Architecture for Emerging Technology Projects such as AI, machine learning & IoTSalesforce Integration to the Salesforce CRM, BSS, and Marketing systemsInternal Architecture Roadmap for the next 2 years Digital Transformation of Customer & Case Management

Basking Ridge, Nj, Us

Solution Architecture for new Wholesale Business Solution covering E2E process including external systems Migration of legacy billing systems to New Billing solution including data cleansing, transformation and loading ETL process and solution through Informatica for whole data migration covering the reference data Business and Technical Architecture of the solution covering Networking, Infrastructure and business process Phased out solution for each Billing system ramped into New solution including the Network elements and usage

Bellevue, Wa, Us

Process Management and Delivery Enhancement for T-Mobile’s large Digital Transformation Project Lead Change Advisory Board (CAB) managing Approvals and guide Code Drop Management (CDM) for Unification (Convergence) and Digital Transformation projectsWorking with multiple stakeholders of T-Mobile covering TEQ, Marketing, Sales and Legal Managing SW & SI delivery from different vendors like Ericsson, Amdocs, OpenText, SAP, Vesta and TapestryDigital Strategy and ITIL standards implementation in delivery process

Navi Mumbai, Maharashtra, In

Blockchain PoC & proposal for FinTech covering ACH & PaymentsIoT Telecom solution for a healthcare with Thingworx cloud adaptation and connectivity re-engineering for 5G Team Training on Implementations, Process and Methods for Agile Scrum process Planning and Solution of Digital SDN & NFV rollout for a Service Provider 4G premium services Sales Strategy for a new initiative ‘Account Based Sales & Marketing’ for Upsell & Cross-sell of new Services Sales Strategy for Telecom & Media clients globally and present solution & materials Sales Strategy for Telecom & Media clients globally and present solution & materials

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Manage IoT Services solutions for a US automotive implementation to clients including Enterprise Architecture and SOA covering infrastructure and embedded solutions AWS-based cloud infrastructure and Thinkworx IoT-based data collection and analytics for each asset consolidated in the Central repositoryTesting Methodology and test case reviews with the team for the IoT solution in Thinkworx

Project Strategy, Planning and Product Launch to B2B Business clients and B2C Retail clientsManage Scope, Change Request, Delivery as well as the Budget for the ProjectsManage Billing vendor for Delivery, User Acceptance Testing and Defect resolutionImplementation of Converged Billing and Charging as part of Business TransformationCampaign management and Launch Initiatives thru the Business PartnersWork with Project team for the implementation of Telematics Solution Go-liveArchitecting solution for Broadband for Fiber, POTS, ADSL, SIP, VoIP and Wireless productsSystem Integration of B2B Broadband Solution in Fusion MW and MetaSolvManage solution execution for merging BSS/OSS of newly acquired business with minimum impact Manage solution execution for transformation from incumbent BSS to target BSS for combined business.

Kista, Stockholm, Se

Manage Convergent Billing Solution ImplementationManage team of 100+ for implementation of Convergent Billing – Prepaid / Postpaid / Hybrid Manage delivery of Core, Customer Adaptation and Configuration deliverable from global teams using Project Management tools MS Project, Clarity, SAP and eForge (Agile/Sprint) Design and Develop deliverable for Billing, Payments, Collections, Bill presentment/ eBill modules in Java and Native Code baseIntegration to other components in the Convergent Billing Solution

Mount Laurel, Nj, Us

Manage Projects in region for New Opportunities, Project Planning, Budgeting, Resource management and Engagement in RMEAManage CEM (Customer Experience Management) and Big Data & Analytics implementation for Operators in RMEA Manage the design, Development and Delivery of CEM Dashboard in Java PlatformManage the SDLC of the Project including customization and change requestsResponsible from Vendor for Steering Committee presentation and Technical WorkshopsResponsible for Risk and Issue management, Mitigation and ResolutionResponsible for Time Management, Budget control and Resource allocation from Vendor

Kista, Stockholm, Se

Manage the Billing team for a new Convergent Billing implementationOn-site workshop and analysis of business requirements for a new CBiO implemmentationCompletion of Phase1 (Prepaid) Scope for CBiO – Convergent Billing for an African TelecomAnalyze the scope of Delivery and Support model for the service provider ‘du’ Supporting the migration and handover of BSCS Upgrade from BSCS 7 to BSCS iX R3Testing Cycles and Defect management for Wataniya Kuwait – BSCS iX R3 upgrade

Business and Technical Analysis of the CRs and scoping the complex DeliverablesManage the full SDLC of Design, Development, Testing, Release and Defects with the On-site and Offshore teamRelease Management using Subversion (Apache) for the build and releaseTeam-work and deliver the requirements analysis and solution for various business teams Team-work with Billing, CRM, EBS, DFS and TQC for technical deliveryManage Project prioritization, business approval and initiation with the delivery team

Amsterdam, Nl

Create the Billing system Architecture for 3 Phase of the ImplementationLead the BSS team for delivering the ApplicationsManage the billing vendor for their deliverables and releasesProvide solutions for the Business Process issues and developments

MVNO Launch - Implementation Planning and executionMVNO - Billing Design and review (Intec Billing Platform)Revenue Sharing model for the Content and Streaming - Conceptual Design and Presentation Participation in Usage Audit and Revenue Assurance in the shared network model

95877 Bezons, Fr

Lead the system integration and delivery of 30 components to the New Wireless Billing Solution : PowerBill - Phase 2 which includes the Content Partner Management, Convergent Billing (PrePaid + Postpaid) with Dynamic Charging CapabilitiesManage Single.eview Billing vendor (INTEC), Offshore vendor (Patni), Client (MTN) and Integrator (ATOS) development stream (total ~100 people)Co-ordinate and resolve issues in the Single-eview Billing solution and weekly releases with the Billing vendor (INTEC) onsite and offsite teamManage the delivery and integration of a brand new Portal to New Wireless Billing Solution. This portal is very critical for MTN business with Resellers. Create the project plan for the SID (System Integration & Delivery) stream in EPMS Present the Program status to the MTN IS Management the weekly status including new challenges, escalations, actions, risk mitigation and resolutionManage the integration/retrofit of PowerBill Phase 1 to PowerBill Phase 2

Richardson, Texas, Us

Customer Requirements collection, documentation, analysis and validation IMS Architecture Design, Implementation Planning and AnalysisCreate Implementation Agreement for the Comverse ClientsCreate Dataflow charts between various IMS componentsSeamless System Integration of up to 36 customer preferred IMS / NGOSS components including their Hardware ComponentsIntegration of Comverse - Real Time Billing System (RTBS 4.6) with Kenan FX - PostPaid Billing (v 2.3 ) for Comverse Convergent Billing System (CCBS 3.0)Prepare Project Plans and manage the Design, Build, Test and timely Implementation on the Client SiteManage Change Requests by performing Impact Analysis, design review, patch development, regression testing and release integrationDesign and Launch of the MVNO Billing for C&W group Caribbean Operations

Dublin 2, Ie

Business Requirements Analysis, Reconciliation, Documentation & Presentation Planning & Analysis of the Conceptual Design, Technical Architecture and Infrastructure Requirements Provide Software and Hardware requirements for multiple Environments supporting the SDLC Multiple Interface Design, Development, Code Review, Testing and Trouble Shooting Supporting the Testing Team in finding the Defects for documenting and registering the Test Defects Supporting the Development Team in Fixing the Defects Release Generation ,Implementation and Management to maintain SDLC Project Management thorugh the Off-Shore and On-Site Implementation Teams

Reston, Virginia (Va), Us

Code Maintenance and Software Promotion, System Monitoring, Performance Tuning, Capacity Planning, Testing Methodology and IntegrationUpgrading Billing System - Singleview 4.00 to Singleview 5.01 Vendor (Billing) Management and Resolution of Issues through Ticketing System Co-ordinating the Off-Shore Development and On-Site Implementation TeamsLoad Balancing across multiple streams by configuring and customizing the Prioritization module ( by customer / volume matrix) Analyze and Creating the Billing Application Architecture, Design and BuildPerformance Tuning of the Billing Application in the Architecture FrameworkBilling Application Server Configuration, Tuning and ManagementFinance department requirements analysis and creating new Projects for system integration and implementationSoftware Configuration and Change management through TrueChange J2EE Engineering and integration of Java and XML to the Oracle 9iTuxedo Configuration including Space Queue Management

Mumbai, Maharashtra, In

Responsible solely for Billing System in Unix/Oracle Platform of 1.25 TB SizeResponsibility includes the Maintenance, Monitoring and Billing System Upgrade (Software and Hardware) Trouble Shooting Billing Issues, Ticketing the Billing Issues, Follow-up with the Billing Vendor, Resolution and management Capacity Planning, Managing the Billing System Security and Data storageBackup configuration and maintenance in : OMNIBACK II & VERITASData Archival, Data cleanup and Performance Tuning Installation of Oracle 8i in HP Unix 11i and configuration of the DatabaseCreation of multiple Instances and configure their DB parameters and Maintenance of multiple InstanceWeb-Oriented Database design, Tuning and Parameter initializationUnix System Administration and Shell scriptsProgramming in PERL and implementation of Functional ModulesMaintenance Managing of User /System Privileges. Customer Support and managing the Application on a 24/7 basis

Waynesboro, Va, Us

Responsible for administering and supporting the Wireless Billing & Customer Care Management system in the Oracle DatabaseTrouble shooting and resolution of problems in the online modules and batch modules of the billing and customer maintenance softwareGenerating Reports for the Sales Force with MS Access using ODBC links to the Billing System DatabaseProvided backend support for the stores accessing the Billing and Customer Care system for the Wireless Service (BSCS)Served as the company's technical lead on trouble resolution with software vendorCoordinated software release installations and production system support tasks

Executive Education, Chief Technology Officer

Master Of Business Administration - Mba

Bachelor'S Degree, Science

Bachelors, Law