Reporting to the SVP of Digital & IT, I lead a department of 14 FTE across Product, Designand Engineering for B2C, B2B and Guest App teams.

Hurtigruten Expeditions is a world leader in premium expedition travel. Working as Senior Product Manager for B2C at Hurtigruten Group. I lead product management for the Expeditions business. Reporting into the VP of Digital Solutions and working with the digital leadership team I am responsible for defining and leading the roadmap for the website’s front end experience for 8+ markets.

Working as Senior Product Manager for Vogue and GQ I lead a cross functional team spanning London, New York and Bangalore across product, design and engineering to build Commerce initiatives for 13+ markets globally. In this role I work with both Senior and Executive leadership to define the strategy, approach, and requirements to expand commerce within a traditional publishing environment.Condé Nast is a global media company, home to iconic brands including Vogue, The New Yorker, GQ, Glamour, AD, Vanity Fair and Wired, among many others. The company's award-winning content reaches 88 million consumers in print, 419 million in digital and 432 million across social platforms, and generates more than 1 billion video views each month.

Working as Senior Product Manager within the NEO team to develop new features and functionality for 15+ markets globally. Leading CRO and A/B testing activities, as well as supporting product development for large integrative initiatives.The HUGO BOSS Group is one of the leading companies in the upper premium segment of the global apparel market. With some 13,800 employees around the world, the company, which is based in Metzingen, Germany, develops and sells high-quality fashion as well as accessories in the womenswear and menswear segments. In fiscal year 2020, the Group achieved sales of EUR 1.9 billion from the distribution of classic yet modern tailoring, elegant eveningwear, casualwear, shoes and leather accessories as well as with the licensed products such as fragrances, eyewear and watches.

Working as product manager for the Convert squad within the Global Public Web Services (GPWS) team to develop new features and functionality for 33+ markets globally. During my time at HSBC I have successfully led the re-implementation of a new site search solution from POC to a 6 market rollout; the migration of M&S Bank to AEM; and led the development of numerous other site features including product comparison, pinned content and campaign landing pages. Alongside this, I have leveraged my optimisation and personalisation experience to establish a new operating model within the bank of how experimentation feeds the product backlog. Working with teams in both UK and Hong Kong, I helped to develop a framework that enables teams to be closer embedded and better share learnings.

Qubit is the leader in highly persuasive personalization at scale.Leading ecommerce companies work with Qubit to transform the way they understand and influence their customers in order to increase revenue, build loyalty and improve marketing efficiency.By combining rich customer data, deep learning technology and advanced segmentation capabilities, the Qubit Customer Influence Engine can precisely match customers with the widest range of personal, online experiences to influence behaviour at scale. Within this role, I work with corporate and enterprise clients to deliver experience roadmaps and enable their digital personalisation goals. This involves working within cross-functional teams (designers, developers, customer success) to understand commercial objectives, define KPIs, and prioritise and deliver agile personalisation roadmaps.

Conversion is an agency specialising in experimentation and conversion rate optimisation. Within this role, I combine quantitative and qualitative analysis with key principles of UX, psychology and behavioural economics to understand and influence consumer behaviour.As the lead consultant on a number of accounts, I take ownership of the optimisation and a/b testing strategy for global clients across various sectors, including ecommerce, gambling, food delivery and financial services. I have experience delivering and defining a/b tests, pricing experiments, and personalisation projects.

• Optimising category and product pages using Adobe Analytics and on-site merchandising functionality. Successfully implemented the ‘Christmas’ website relaunch as well as shaping the design and product placement for the company’s ‘Black Tag’ event.• Implemented trackers to increase visibility of supplier promotions, allowing for better organisation and communication between design, merchandising and category teams for Consumer Electronics.• Improved search attribute wording for product categories, using Google trends to distinguish what customers are actually searching for compared to on-site searches.

Informa operates at the heart of the Knowledge and Information Economy. It is a leading business intelligence, academic publishing, knowledge and events business. With more than 6,500 employees globally, it has a presence in all major geographies, including North America, South America, Asia, Europe, the Middle East and Africa. This role entailed working within the Knowledge and Networking division on a global research project. Creating detailed client profiles through in-depth research utilising a variety of different data points, then using this information to provide insights for future business opportunities. Analysing raw data in excel to create financial reports from a number of different sources.Upon completion of the initial project, I was then recommended to the Chief Product Officer of the K&N division to collaborate with consultants from EY on a second project brief.

Venari Partners is a market leading Strategy and Commercial executive search firm. Focused on the Travel, Transports and Logistics (TTL) sector; we assist clients globally to hire the best available Strategy and Commercial talent. Whether a client or a candidate, we believe that you should receive an honest, tailored and consultative service from a market expert, who is passionate about what they do. We employ industry specialists; the best Strategy and Commercial search consultants in their chosen sectors. We do not profess to be able to source candidates across every sector and functional discipline. Instead we operate in niche markets where our industry knowledge, extensive networks and passion for these sectors ensure we are a market leader. If we cannot provide a world class service, we would rather not provide a service at all. It is our passion to provide clients with the knowledge and advice they need to ensure they make informed hiring decisions when recruiting Strategy and Commercial professionals. We recruit talent at all levels from managers through to senior executives on a permanent and interim basis. For more information on our services and capabilities please visit our website – www.venaripartners.com

Following on from my summer internship I have since continued working on a part-time basis within the cranberry panda team. This role has included:- Resourcing for team members across all areas of ecommerce, to help identify top talent from junior to senior positions- Working on research projects to assist with business development for the company, helping to target areas for client base growth - Reviewing and refining the company database in order to optimise the search process and ensure consistency - Taking an active role in the internal recruitment process for the company by helping to identify talent to join cranberry panda.

Cranberry Panda matches great people with great opportunities in the wonderful world of ecommerce.This was a highly valuable experience for me, providing me with the chance to gain insight and experience within the recruitment industry. My role and responsibilities varied throughout the internship, but the majority of the work included finding and qualifying candidates in accordance to client briefs, attending meetings and assisting the company in entering into a new sector - igaming and gambling. This experience culminated in me being given my own role to work on independently and experience the 360 recruitment process from a hands-on perspective.

My role on the intern programme involves activities such as:• Sourcing, qualifying, profiling potential candidates over the phone and/or face to face• Initial telephone and/or face to face interviews with candidates• Preparing and debriefing candidates pre/post client interview• Participating in client briefing sessions in order to understand what an employer is looking for in a candidate• Reviewing candidate CVs, thereby gaining an understanding of what makes a good CV• The role of Social Media in recruitment• Making arrangements for various interview processes thereby learning about different interview techniques and how best to approach them.• Using persuasive and influential communication skills when communicating with both candidates and clients.

This has given me experience engaging with customers to influence and encourage sales in a results orientated environment. As a Sales Consultant my job roles included selling products, contacting networks and processing insurance claims and this has allowed me to develop my skills of communication with both customers as well as suppliers (networks). Working as a Sales Consultant meant that I was responsible for the public perception of the company therefore it was essential for me to consistently provide high levels of service to customers.