• Project manage tasks briefed out to our Croudie network - creating clear briefs, ensuring work is completed on time and within budget• Conduct keyword research/mapping and optimise metadata according to SEO best practice • Deliver high quality data analysis using platforms such as Google Analytics, Google Search Console and Google Sheets to do so• Quality check all work before it is sent out to clients • Support the content team with creating engaging website copy

• Created and implemented effective multi-channel marketing campaigns• Assisted with the development of new website• Wrote engaging copy for various marketing channels • Reported on the success of marketing activities • Monitored new member satisfaction and engagement and assisted with developing campaigns to improve membership experience.

• Achieved sales targets set by management for the sale of insurance and financial products• Worked as part of a team to efficiently maintain stockroom • Used work systems to troubleshoot issues • Helped customers with any queries they had

• Provided high quality customer service• Ensured the shop floor was kept clean, tidy and professional in appearance • Organised store merchandise racks and displays to promote new products and offers as well as to maintain a visually appealing environment to encourage customer engagement

• Managed Dunlop's social media channels and worked with social media agencies to create content, set KPIs and monitor performance• Prepared monthly and bi – weekly reports using excel to track the performance of social media and loyalty programmes • Was responsible for making recommendations on how to improve performance for loyalty programme and social media platforms• Used SAP to raise Purchase orders and arrange payment of invoices • Worked with agencies to create various assets such as; Electronic Direct Mailers and information sheets for customers• Managed Social Media Influencer relationships• Liaised with various departments to handle the ordering and distribution of free of charge products to tight deadlines• Set up and managed stands at the following events: Evo Track-days, Motorcycle Live, British Touring Car Championship and the KwikFit Conference• Managed ticket allocations for the British Touring Car Championship• Looked after the day to day running of the company's rewards platforms and assisted in the development of a new rewards platform• Trained the successive intake of undergraduates