Miles Keener Email & Phone Number

Rockville, Maryland, United States

Hunting down and investigating what causes errors in games to occur with out of the box thinking, then creating clear and concise reports of the steps to reproduce those bugs, all while completing time sensitive assignments.

Bethesda, Maryland, United States

Interfaced with customers as part of the face of the company, introducing them to the game and its rules and guiding them whenever they needed a clue. I was then responsible for cleaning and resetting the room each time, putting all the clues back, resetting all the puzzles and getting it ready and sanitized for the next group of customers. Later in December of 2020, I was promoted to Manager, responsible for recruiting, training, and supervising new and existing games guides at that location… Show more Interfaced with customers as part of the face of the company, introducing them to the game and its rules and guiding them whenever they needed a clue. I was then responsible for cleaning and resetting the room each time, putting all the clues back, resetting all the puzzles and getting it ready and sanitized for the next group of customers. Later in December of 2020, I was promoted to Manager, responsible for recruiting, training, and supervising new and existing games guides at that location, along with inventory requests and scheduling upkeep. I was also responsible for general maintenance/upkeep of the location, involving repairs and non-specialized handywork. Show less

Rockville, Maryland, United States

Recruited new technicians in order to fulfill federal contracts on domestic military bases, helpedthem onboard into our payroll system and was responsible for all job postings for thosecontracts on websites like Indeed.

Bethesda, Maryland, United States

Received calls from Identity theft insurance customers, helping to resolve their issues, rangingfrom troubleshooting access to our website to incidents of Identity theft or fraud, ensuring theyreceived our white glove quality customer service.

Washington Dc-Baltimore Area

Tutoring students in the Silver Spring and DC area in a variety of subjects with a focus on Englishto ensure they work to the best of their ability academically and beyond.

Bethesda, Md

I connected clients and their critical information to their medical cases for Case Managers, helping to facilitate a faster turnaround time and therefore increase productivity.

Monterey Bay California

Solved in house tech issues for the Mortgage CompanyDeveloped extensive skills in charting and database programs

Kuwait

Served in the Consular section at the United States Embassy in Kuwait for two consecutive summers, two full time months each. I scanned visa applicant's finger prints and verified their personal information before they moved onto their interviews.