Senior Manager, Technical Program Management
Current
Nov 2023 - Present
AeroLeads people directory · profile
Miles Hanshaw Email & Phone Number
Senior Manager, Technical Program Management | Experienced Project Management Professional | Enterprise Process Creator & Driver
at
SurveyMonkey
3 work emails found
@surveymonkey.com
3 phones found area 818 and 800
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Manager, Technical Program Management | Experienced Project Management Professional | Enterprise Process Creator & Driver
Location
United States
Who is Miles Hanshaw? Overview
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Quick answer
Miles Hanshaw is listed as Senior Manager, Technical Program Management | Experienced Project Management Professional | Enterprise Process Creator & Driver at SurveyMonkey, based in United States. AeroLeads shows a work email signal at surveymonkey.com, phone signal with area code 818, 800, and a matched LinkedIn profile for Miles Hanshaw.
Miles Hanshaw previously worked as Senior Manager, Technical Program Management at Surveymonkey and Staff Technical Program Manager at SurveyMonkey at Surveymonkey. Miles Hanshaw holds Bachelor Of Business Administration - Bba, Business/Managerial Economics from Sonoma State University.
Company email context
Email format at SurveyMonkey
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{first_initial}{last}@surveymonkey.com
95% confidence
AeroLeads found 3 current-domain work email signals for Miles Hanshaw. Compare company email patterns before reaching out.
Profile bio
About Miles Hanshaw
Senior Manager of Technical Program Management enables my commitment to spearheading strategic initiatives that align with our corporate goals. With a robust background in AGILE project management methodologies and a focus on execution, I lead programs that are both innovative and efficient, ensuring seamless product delivery and operations management.I share my time leading a team of highly-skilled Technical Program Managers, mentoring and coaching toward a goal of being highly effective as a team vs individual alone. Together we lead AI, Growth and Platform programs.My years of expertise in technical operations and infrastructure project management, underscored by my recent experience as Staff Technical Program Manager, has been instrumental in driving process improvements and managing cross-functional teams. A core skill of managing collaboration with organization's Product, Engineering, Design, Customer Support, QA, and Cybersecurity teams have successfully launched new products, all while mitigating risks and enhancing guest experience.
Listed skills include Cross Functional Team Leadership, Project Management, Sdlc, Process Improvement, and 46 others.
Current workplace
Miles Hanshaw's current company
Company context helps verify the profile and gives searchers a useful next step.
Surveymonkey
Website
AeroLeads page
10 roles · 19 years
Miles Hanshaw work experience
A career timeline built from the work history available for this profile.
Staff Technical Program Manager At Surveymonkey
Aug 2018 - Nov 2023
Technical Program Manager / Team Leader For Disney Consumer Products And Interactive
Program and Project Management for DCPI’s Product Development and Service Operations teams.▪ Project manage new product releases from an Operations perspective into both On-Prem and Cloud Infrastructure.This includes ensuring product teams are provisioned the correct infrastructure required by working with our technical operations organization, customer service and support mechanisms with our guest experience team, involvement of quality assurance testing with QA, cyber-security reviews, as well as submissions to digital storefronts. It requires top level Project Management with an eye on hedging risk.▪ Engaged in developing process improvement within development teams such as vulnerability awareness and hedging tactics, encryption practices (GPG, PGP, Endpoint Security) and implementation of Distaster Recovery processes as part of Incident and Problem Management.▪ Act as a consulted for developers seeking knowledge and advice on proper infrastructure utilization, deployment pipeline architecture, utilization of automation (such as CHEF recipes).▪ Led a team of specialized Subject Matter Experts whom are key to the entire TWDC organization. ▪ Develop and maintain program and project plans for DCPI’s Service Delivery organization.
Jul 2014 - Aug 2018
Technical Project Manager, I.T. - Disney Interactive Media Group
Supporting all of Disney Interactive’s media channels with software tool program support and infrastructure improvement projects▪ Managed Development Software Tool suite for over 3,000 users, inclusive to upgrades and testing▪ Piloted new software solutions, testing in support of Interactive technologies▪ Managed 3rd party vendor relationships ▪ Lead IT Systems Team Infrastructure and Technology Projects including: Server Upgrades and Relocation, Workstation Inventory, Software and Hardware Replacement and Desktop Team Improvement projects▪ Track Large Software Budget and Licensing Expenditures▪ Develop, lead and maintain multiple program and project plans simultaneously for Interactive IT Systems Team
Oct 2011 - Jun 2014
Technical Project Manager, Customer Energy Efficiency And Solar Division
Managed division testing and implementation of SAP CRM modules for Edison.
Nov 2010 - Oct 2011
Senior Manager, Worlddirect Group
Managed $6M customer retention budget, reduced churn and successfully led our Product team with data-driven analysis
Apr 2009 - Dec 2010
Customer Care Manager
Set up UAT for Customer Care. QA'ed Customer Billing to ensure offers were applied correctly.
2008 - 2008
It Project Manager
Oct 2005 - Apr 2007
May 2000 - Sep 2005
Aug 1998 - Apr 2000
Team & coworkers
Colleagues at SurveyMonkey
Other employees you can reach at surveymonkey.com. View company contacts →
SG
Samiksha Gour
Colleague at SurveymonkeySan Jose, California, United States
View →
CA
Christopher Afarian
Colleague at SurveymonkeySan Mateo, California, United States
View →
BX
Betty Xu
Colleague at SurveymonkeySan Francisco Bay Area, United States
View →
MM
Michaela Morales
Colleague at SurveymonkeyPortland, Maine, United States
View →
DL
Dana Lapinel, Pmp
Colleague at SurveymonkeyDenver, Colorado, United States
View →
HJ
Heather Joy Turley, Mba
Colleague at SurveymonkeySan Francisco, California, United States
View →
VB
Vince Brunet
Colleague at SurveymonkeyOttawa, Ontario, Canada
View →
SM
Sara Matijascic
Colleague at SurveymonkeyPortland, Oregon, United States
View →
VN
Vikas Nagaraj
Colleague at SurveymonkeyCanada
View →
RP
Ravi Prakash Kesarwani
Colleague at SurveymonkeyBengaluru, Karnataka, India
View →
Samiksha Gour
Colleague at SurveymonkeySan Jose, California, United States
View →
CA
Christopher Afarian
Colleague at SurveymonkeySan Mateo, California, United States
View →
BX
Betty Xu
Colleague at SurveymonkeySan Francisco Bay Area, United States
View →
MM
Michaela Morales
Colleague at SurveymonkeyPortland, Maine, United States
View →
DL
Dana Lapinel, Pmp
Colleague at SurveymonkeyDenver, Colorado, United States
View →
HJ
Heather Joy Turley, Mba
Colleague at SurveymonkeySan Francisco, California, United States
View →
VB
Vince Brunet
Colleague at SurveymonkeyOttawa, Ontario, Canada
View →
SM
Sara Matijascic
Colleague at SurveymonkeyPortland, Oregon, United States
View →
VN
Vikas Nagaraj
Colleague at SurveymonkeyCanada
View →
RP
Ravi Prakash Kesarwani
Colleague at SurveymonkeyBengaluru, Karnataka, India
View →
3 education records
Miles Hanshaw education
Bachelor Of Business Administration - Bba, Business/Managerial Economics
Sonoma State University
Bachelor Of Science - Bs, Accounting And Finance
Sonoma State University
Hydrogeology, Geo-Physics
San Diego State University
FAQ
Frequently asked questions about Miles Hanshaw
Quick answers generated from the profile data available on this page.
What company does Miles Hanshaw work for?
Miles Hanshaw works for SurveyMonkey.
What is Miles Hanshaw's role at SurveyMonkey?
Miles Hanshaw is listed as Senior Manager, Technical Program Management | Experienced Project Management Professional | Enterprise Process Creator & Driver at SurveyMonkey.
What is Miles Hanshaw's email address?
AeroLeads has found 3 work email signals at @surveymonkey.com for Miles Hanshaw at SurveyMonkey.
What is Miles Hanshaw's phone number?
AeroLeads has found 3 phone signal(s) with area code 818, 800 for Miles Hanshaw at SurveyMonkey.
Where is Miles Hanshaw based?
Miles Hanshaw is based in United States while working with SurveyMonkey.
What companies has Miles Hanshaw worked for?
Miles Hanshaw has worked for Surveymonkey, Disney Consumer Products And Interactive, The Walt Disney Company, Southern California Edison, and Directv.
Who are Miles Hanshaw's colleagues at SurveyMonkey?
Miles Hanshaw's colleagues at SurveyMonkey include Samiksha Gour, Christopher Afarian, Betty Xu, Michaela Morales, and Dana Lapinel, Pmp.
How can I contact Miles Hanshaw?
You can use AeroLeads to view verified contact signals for Miles Hanshaw at SurveyMonkey, including work email, phone, and LinkedIn data when available.
What schools did Miles Hanshaw attend?
Miles Hanshaw holds Bachelor Of Business Administration - Bba, Business/Managerial Economics from Sonoma State University.
What skills is Miles Hanshaw known for?
Miles Hanshaw is listed with skills including Cross Functional Team Leadership, Project Management, Sdlc, Process Improvement, Management, Business Process, Program Management, and Leadership.
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