Pat Miles, Mba Email & Phone Number

Memphis, Tennessee, United States

Memphis Metropolitan Area

* Conducting market research to identify product trends and relative profitability of items.* Filling orders that meet the demand for various products within a wide range of consumer markets. * Tracking orders from the initial selling stage, continuing throughout the shipping and delivery process to provide pertinent information to consumers following procurement and order fulfillment.

Piperton, Tn

* Managed 100+ Accounts in the Communications Industry* Trained & Led Sales Support Employees* Maintained communication through daily calls, inbound & initiated. Key-entered orders, faxes, filled back orders, provided shipment tracking & credit memos for assigned accounts.* Grew Market Segment to Unprecedented YOY Success * Trained New Sales & Support Team Members* Met & Exceeded Gross Margin Goals* Top 15 (#13 of 58) Sales Volume of $3.9 Million in 2022 * Top 20 (#19 of 58) Gross Margin of $726,750 in 2022

Piperton, Tn , Usa

Sales Lead/Trainer

Memphis, Tn

* Integral team member assisting in revenue increase exceeding total $50,000,000 in sales. (2018-2019) * Trained (3-5 Employees) As a part of the North American Trade Sales Team.* Managed 85-100 accounts, placing in the Top 10% of North American Trade Sales. (Meeting & Exceeding Monthly & Annual Sales Volume Goals)* Maintained communication through daily calls, inbound & initiated. Key-entered orders, faxes, back orders, & credit memos for assigned accounts.* Team member, Games Workshop North American Trade Sales, attained the title "Best in the World" competition with 4 continents represented.* Achieved success in developing loyal, long-term relationships with clients through product quality, productivity, service, & proactive management.* Managed and grew vital customer accounts & effectively boosted satisfaction ratings retaining 98% of clients.* Received annual company bonus as a result of sales proficiency, increased revenue, & successful operations numbers every week of employment.* Achieved success in developing loyal, long-term relationships with clients through product quality, productivity, service, & proactive management.* Supported sales initiatives, implemented, executed, & reported performance, consistently met & exceeded campaigns.* Strengthened & maintained customer support through a focused online presence with activities, workshops, chats, & informational demonstrations.

Greater Memphis Area

* Created & delivered research-based sales presentations to potential investors to build relationships & trust & effectively create their goal-oriented financial plan.* Trained (3-5) -Incoming Financial Reps.* Outside Sales - Traveled Daily & Promoted insurance & products to individuals & businesses to determine information for products & services.* Assisted with employee & executive benefit programs, education funding, estate preservation/distributions, & retirement solutions.* Worked with colleagues who provided additional expertise to improve client support, information, attention, and superior service.* Created & delivered research-based sales presentations to potential investors to build relationships & trust while effectively creating their personalized goal-oriented financial plan.* Promoted insurance & products to individuals & businesses to determine information for products & services.* Assisted with employee & executive benefit programs, education funding, estate preservation/distributions, & retirement solutions.* Worked with colleagues who provided additional expertise to improve client support, information, attention, and superior service.

Greater Memphis Area

* Performed strategies and provided leadership in planning, implementation and execution of daily outside sales and merchandising operations.* Attained/exceeded goals of sales and goals targeted for specific campaigns.* Led team to provide an environment conducive to positive customer relations, assistance, and service. * Demonstrated exemplary level of technical and professional skills.* Provided managers with feedback on the effectiveness of merchandising campaigns.

Hhgregg, Memphis, Tn

* Attained #1 Total Daily Sales Volume for Memphis store #0117 & #2 for Region on 10/16/15 with Sales Volume of $8,161.* Trained (2-3) new sales employees regularly on effective sales, service, & operational strategies in business. *Attained goal for #1 Total Sales Volume of $141,629 for Memphis store #117 and #3 in region from 9/1/15 – 10/1/15.* Reached goal for #1 Total Daily Sales Volume for Memphis store #0117 and for Region on 9/12/15 with Sales Volume of $17,146, ranking #59 in company.* Achieved #1 Total Sales Volume of $139,849 for Memphis store #117 and #2 for Region from 8/12/15 to 9/30/15. * Awarded recognition as #1 Salesperson Customer Satisfaction Memphis store 5 consecutive months; provided environment conducive to positive relations, assistance and service which resulted in improved sales and numerous repeat customers. * Performed strategies and provided leadership in order to motivate and promote achievement among peers, while also providing encouragement and positive affirmation.* Maintained and tracked inventory and product management.* Worked with community contacts to promote success of events and business.* Ensured sales procedures followed and supported overall objectives of the company.* Worked with the community contacts to promote success of events and the business.* Identified sales opportunities through professional and personal networking. * Assisted in merchandising/visual aspects by providing attention to detail with attractive displays and information posted. * Demonstrated personal pride and initiative by proper maintenance of areas and products on display; therefore, presenting an environment conducive to positive customer sales, assistance and service.* Applied personal initiative to research and learn all aspects of merchandise presented for sale.* Conducted follow up calls and correspondence to customers in order to guarantee continued satisfaction after the sale while fostering potential repeat customers.

Memphis, Tn

* Responsible for assisting & conducting the daily operations of the Athletic Department. * Gained a working knowledge of the inside operations of a highly respected basketball program.* Developed positive people skills and utilized effective communication skills while working with a variety of visitors, athletes, administration & co-workers.* Used my skills in Excel, MS Word, Outlook, and the Internet to assist in tasks in the office.* Prepared recruiting mailouts; updated and maintained recruiting database* Assisted Coach Wholey with daily basketball practices. * Completed game day duties including marketing promotions and general operations.* Attended home basketball games. * Gained first-hand knowledge on and off the court by my work with the athletes, coaches, supporters, and the vast fan base.* Balanced the duties with the basketball team, St. Benedict football team, class, and senior project, as well as a part-time job.

Cordova, Tn

* Aided in conducting the daily operations of the Athletic Department.* Assisted supervision of spring practice, weight & strength training, scrimmages, summer camps and operations.* Provided supervision, assistance, leadership and coaching duties for Freshman practice and games. Participated on sideline coaching duties during the varsity games.* Utilized effective interpersonal and communication skills to work closely with administration, coaches, staff, players, parents and members of the community in order to foster positive relations.* Created and presented detailed fund raising proposal to the administration in effort to provide equipment updates for the set up and efficiency of weight room design.* Managed a detailed daily workout routine for the athletes in order to provide efficient use of equipment available.* Demonstrated proper safety procedures during practice and game performances in order to ensure compliance to guard against potential risks.* Encouraged students in community to participate in a variety of youth sports programs available.* Worked closely with the team to provide leadership directing specific drills & position practice.

Mud Island, Memphis, Tn

* Provided exceptional customer service to all patrons.* Assisted in the sales, preparation and delivery of goods. * Contributed to the merchandising & visual aspects of the business by keeping areas clean, well organized & welcoming.* Recruited, trained & assisted with the skill development of new employees while continuing work to maintain positive customer relations. * Utilized effective communication skills and interpersonal relationships to work with fellow employees, customers and management.

Master Of Business Administration - Mba, 4.0 Gpa

The business aspect of my first degree and my work experiences helped me to realize I had a profound interest in the field of business..

Bachelor Of Science, Sport And Leisure Management

Activities and Societies: Alumni Association Sports Marketing Association, U of M, Fall 2009- Fall 2010 Fan Patrol Volunteer, U of M.

Bachelor Of Science, Sport Business Management