Account Services Associate
Current- Oversee the successful completion of primary and secondary onboarding tasks for over 1000 firms on the trading platform, demonstrating diligence and a commitment to accuracy. - Manages tasks related to varying firms' requests, being a dependable team player who fosters collaboration and teamwork to ensure the timely completion of work. - Ensure compliance with all regulatory requirements for clients and dealers trading on the MarketAxess platform.- Collaborate with the operations department to streamline the efficiency of workflow utilizing technology.- Provide exceptional customer service by handling incoming inquiries and phone calls from clients, showcasing strong communication skills and the ability to work well under pressure.- Encourage collaboration and brainstorming in team meetings to improve processes and workflow, demonstrating strong leadership skills and the ability to work in a fast-paced environment.- Continuously identifying the accuracy of trade processes by leveraging technology to identify and address areas for improvement.