Miley Massed Email & Phone Number

Newburgh, New York, United States

Kingston, New York, United States

Newburgh, New York

• Managed a highly specialized team of 15 SSRs and over 300 customers in 13 states. This customer base included $24,000,000 in annual volume. As a critical vendor, it was imperative that our garments showed up on time.
• Selected by the Vice President of Operations to lead a struggling service department
• Maintained a high level of safety and readiness resulting in 1,725 days without incident and counting
• Curved the all-time high turnover of 20% to 5.5% by fostering a strong, positive, and inclusive culture amongst all partners
• Played an instrumental part in the negotiation and renewal of over $10,192,000 in annual business in Q1 of FY2020
• Achieved peak amongst 40 Service Managers in the region and recognized as one of the top 3 Service Managers in the region 2 years in a row

Piscataway, New Jersey, United States

• Managed the day-to-day operations of up to 20 service sales representatives and routes. This included approximately 3,000 customers that spanned from north to central New Jersey, and included Staten Island, NY. My.
• Selected out of 7 Service Managers to help start up the first Facility Service processing plant in NJ
• Was instrumental in this location achieving Cintas' highest award, the Outstanding Achievement Award (OAA), in its first year. This award is earned only by being in the top 15% of all locations in the company
• Recognized as Rookie of the Quarter in my first quarter with the company

Fort Hood, TX

• Supervised a team of nine personnel. Managed the utilization of transportation assets for more than 4,000 personnel with over 250 vehicles and material handling equipment. Oversaw processing of Transportation Movement.
• Managed over 200 Transportation Movement Requests in three months in support of Fort Hood, saving supported units more than $1,500,000
• Exceptional analytical skills. Synthesized trend data to forecast potential mission shortfalls and reallocated transportation assets
• Oversaw augmentation of Installation Transportation Office and synchronized Department of Logistics requirements with over 100 personnel in support of air, rail, and central receiving and shipping point distribution.

Fort Hood, TX

• Managed the Unit Status Reporting for 21 companies for senior leadership, providing an assessment of the combat readiness of more than 4,000 personnel in the areas of personnel, equipment, and training readiness.
• Served simultaneously as an assistant operations officer, accountable for the training of more than 4,000 personnel spread throughout 21 separate subordinate companies
• Recognized as a high performer. Ranked in the top 5% of more than 100 peers
• Developed a more comprehensive standard operating procedure streamlining the reporting process directly, resulting in a 10% increase in efficiency

Fort Hood, TX

• Managed the training, maintenance, readiness, and accountability of 56 personnel and 75 vehicles valued in excess of $11,000,000 in a medium truck transportation company charged with petroleum transportation.
• Deployed to Afghanistan for one year with 60 personnel as a convoy commander, supporting the movement of munitions, personnel, and supplies throughout the Kandahar province
• Planned and executed over 200 transportation missions moving 2,500 pieces of equipment more than 20,000 miles with zero damage to equipment or injury to personnel
• Developed the company safety program receiving commendable rating from senior safety representatives
• Achieved 100% participation to raise more than $10,000 in support of the Combined Federal Campaign
• Instrumental in the successful deployment of 40 personnel providing aid to Haiti in the aftermath of the 2010 earthquake through inspecting more than 20 pieces of equipment as the Hazardous Materials (HAZMAT) certifier

Bachelor Of Arts - Ba, History

Activities and Societies: Norwich University Rugby Football Club (NURFC)

Military Transportation