As ValueFrame PSA application consultant at Visma Solutions Customer Success team, I help expert companies to create more fluent processes for day-to-day business transactions. ValueFrame PSA is a professional services automation tool that brings together CRM, work hour entries, project management, invoicing and reports. We help businesses to make good decisions based on real time data. My tasks include:- Consulting customers in ValueFrame related business processes, system specifications and product training, also customer development projects- Conducting product deployment, including product customization according to the customers needs, and product related training - Function as project manager in deployment and development projects - Account management and customer successIf you would like to know how ValueFrame could help your business to eliminate inefficient processes and to streamline your day-to-day processes, please don't hesitate to write to me! :)Functioned as 1st deputy commissioner (for Helsinki) in the company’s Occupational Health and Safety Committee from 2021-2023.

When working at Huawei Finland’s Research Centre, my main responsibilities include f.ex.;Asset Management:- Fixed asset management for the research centres in Helsinki and Tampere- Internal process building and development, localisation of HQ processes and process implementation- Budgeting for administrative fixed asset purchases- Administrative procurement- R&D material management- Functioning as laboratory administrator and being responsible for the laboratory management in Helsinki and TampereQuality and Operations team:- Organizing annual internal and external workshops and seminars- Project management for R&D projects- Project procurement and PO management- Internal process building and business development, localisation of HQ processes and process implementation- Delegate in Huawei Research Centre's EHS group, functioning as the work group's secretary and coordinating EHS related tasks

As a customer service representative at Nets, I handled credit card related issues for multiple Finnish and Swedish bank´s customers and bank officials. The tasks included:- Day-to-day credit card issues including invoicing and customer service- Credit management- Handling fraud and dispute cases- Emergency services for cardholders During my time at Nets, I learnt the true value of efficient communication, but also how to hone customer relationships through customer service.

During the internship at Polhem PR my main tasks included assisting in various office and showroom related tasks and assisting fashion-, interior and beauty Press Offices in tasks such as: - General up-keeping of the showroom- Registering outgoing and incoming collections- Registering press loans- Visual merchandising- Assisting fashion-, interior and beauty Press Offices in compiling customer reports- Writing and translating press releases- Organize press eventsDuring my internship at Polhem Pr, I learnt about branding, brand positioning, influencer marketing and public relations.