E-Commerce Content Specialist
Current- Manage over 100 corporate online stores, overseeing design, user management, product updates, logos, and back-end reporting.
- Act as the primary point of contact for implementing an order integration system with a third-party vendor, streamlining communication between two platforms.
- Provide email and phone support for clients and employees, ensuring prompt issue resolution and high satisfaction levels.
- Support Account Managers with reports and analysis for strategic decision-making.
- Manage the maintenance and updates of the corporate website, ensuring regular upkeep and creating blog posts to enhance brand visibility and engagement.