E-Commerce Content Specialist
Current• Manage over 100 corporate online stores, overseeing design, user management, product updates, logos, and back-end reporting.• Act as the primary point of contact for implementing an order integration system with a third-party vendor, streamlining communication between two platforms.• Provide email and phone support for clients and employees, ensuring prompt issue resolution and high satisfaction levels.• Support Account Managers with reports and analysis for strategic decision-making.• Manage the maintenance and updates of the corporate website, ensuring regular upkeep and creating blog posts to enhance brand visibility and engagement.