Joshua Miller Email & Phone Number

Englewood, CO, US

Englewood, Colorado, US

• Automated key business processes by developing and maintaining Python scripts and executables, enabling efficient email notifications, comprehensive reporting, and pricing lookups for quotes. Optimized existing scripts.
• Streamlined IT operations by configuring systems for new hires, setting up workstations for remote-to-office transitions, and troubleshooting hardware and software issues to ensure minimal downtime. Resolved critical.
• Enhanced system monitoring and performance by deploying a Linux Ubuntu virtual machine with SNMP tools, enabling proactive network oversight and issue resolution. Implemented additional monitoring capabilities to.
• Collaborated cross-functionally to integrate IT solutions with business needs, improving system reliability and supporting company-wide objectives. Worked with cross-departmental teams, such as Sales, to address.

Los Angeles, CA, US

• Spearheaded the design and deployment of company IT infrastructure, managing server configurations, access controls, secure communication channels (Slack, Google Workspace), and authentication systems, ensuring.
• Developed and implemented cybersecurity policies, conducted vulnerability assessments, and managed network security through firewalls, VPNs, and multifactor authentication, enhancing data protection and reducing.
• Led cross-functional projects, defining project scope, allocating resources, and coordinating between teams to deliver IT and security initiatives on time, improving overall system efficiency and reducing downtime.

Singapore, SG

• Designed and deployed an NFT auction platform utilizing Cardano’s ADA cryptocurrency, integrating blockchain technology with secure IT systems and ensuring compatibility, data security, and efficient transaction.
• Managed cross-platform system integrations, collaborating with top-tier entertainment brands and marketplace platforms to implement secure solutions that met compliance and security standards.
• Coordinated project execution from planning to deployment, managing stakeholders, defining requirements, and ensuring timely delivery of blockchain and NFT-related initiatives, resulting in increased adoption and.

Singapore, SG

• Provided high-level technical support for executive management, resolving system, network, and connectivity issues, minimizing downtime and ensuring continuous operations across 32 countries.
• Managed IT projects for the CEO, including the configuration and troubleshooting of decentralized systems, development of secure communication channels, and implementation of data protection protocols.
• Optimized executive workflows by developing IT-based solutions for email management, scheduling automation, and communication filters, enhancing productivity and response times.

Littleton, Colorado, US

• Led the successful migration from a traditional landline system to a VoIP communication system over a single weekend, ensuring zero downtime and training staff on new processes: authored user manuals still in use today.
• Managed network infrastructure and provided IT support, troubleshooting hardware/software issues, resolving connectivity problems, and maintaining consistent network uptime.
• Spearheaded IT-driven initiatives, including the development of a virtual reality (VR) model with strategic brand placements for nationwide event showcases, enhancing brand visibility through cutting-edge technology.

Arlington, Virginia, US

• Honorably served in the United States Army as a Sergeant, deploying twice in support of Operation Iraqi Freedom and Operation New Dawn.
• Developed leadership and teamwork skills through service in high-pressure environments, effectively managing personnel and resources.
• Recipient of multiple commendations and awards, demonstrating dedication, commitment, and exemplary performance under challenging circumstances.

Bachelor Of Science, Computer And Information Systems Security/Information Assurance

Associate'S Degree, General Studies

Networking Support Specialist