Ruth Miller Email & Phone Number

Novato, California

Petaluma, California

Novato, California

San Rafael

 Supervised record keeping, shipping, tissue tracking / handling and inventory management to ensure department was meeting regulatory requirements Coordinated operations among Sales, Production and Quality Assurance to ensure customer orders were delivered on time and revenue goals were met Updated and maintained par levels; performed diligent observation and reported trends to assess levels Managed large distributor accounts Intervened and resolved issues involving deliveries, billing conflicts, product quality and other customer complaints through troubleshooting and implementing corrective actions  Updated department SOP as necessary Tracked and analyzed customer feedback to improve services Improved department efficiency through team schedule management and leveraging the strengths of individuals Hired, trained and created personal development plans for team members

Assessed client needs and assisted clients in obtaining the proper allograft for procedures Encouraged tissue placement through communication of available tissues and new products to clients Properly packed and scheduled domestic and international shipping of allografts Maintained accounts large distributor accounts Communicated inventory needs to production Trained new employees

Education record

Education record

Education record