Millie Ramsden Email & Phone Number

I have 7 years of experience in various administrative and customer service based roles. I have completed a business administration apprenticeship with level 2 & 3 NVQ's. Experienced as a Support Supervisor and Administration Officer working in local authority and private sectors. Competent written and verbal communication skills with both customers and colleagues. Excellent customer service skills, responding specifically to individuals needs and concerns. High level of organisation and attention to detail. Committed to the delivery of high service standards.Efficient in the use of Microsoft Office packages including Excel, Word and Outlook.The ability to work under pressure and prioritise tasks to meet targets and deadlines. Excellent IT skills and a quick learner. Listed below are just a few of the administrative tasks I have experience in:- Managing inboxes, responding to customer enquiries- Answering phonecalls to internal and external customers- Data entry- General bookings including meetings and training courses- Taking minutes- Filing & photocopying - Filtering quotation requests- Raising purchase order- Resolving invoice queries- Ordering goods (including liaising with suppliers to arrange deliveries)- Post handlingI also have experience of running a food business in which i gained a level 2 food & hygiene qualification. I am therefore trained in food preparation, cooking, following regular strict cleaning schedules, serving customers and cash handling.

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  Wheatley Park School

  Gcse