Emily Carter Email & Phone Number

Remote

• Supported over 450 clients in goal success utilizing motivational interviewing, SMART goal setting, and positive psychology.
• Conducted crisis assessments, referring clients to appropriate resources as needed.
• Facilitated virtual meetings with diverse teams.
• Guided peers as a formal mentor.
• Consistently exceeded coaching metric expectations, sending over 100+ high-quality and complex messages daily while maintaining a CSAT score above 85%.
• Projects… Show more

Remote

Irving, Texas, United States

• Managed a team of 11 instructors
• Designed and facilitated team meetings to enhance communication and collaboration.
• Guided employee performance improvement by conducting monthly reviews; provided clear feedback and guidance for improvement.
• Adapted internal systems to optimize business processes and improve internal efficiency.
• Managed budgets to ensure efficient spending and organizational success.
• Developed efficient employee scheduling strategies to optimize… Show more

Plano, Texas, United States

• Managed 18 employees in a cross-functional team.
• Facilitated in-depth feedback sessions with the recreational coaching staff to assess job performance and identify areas of improvement.
• Designed a recreational curriculum for a large program, creating engaging and athlete-centered lesson plans.
• Implemented Agile methodology to develop projects
• Projects Include:-Developed and rolled out a new recreational gymnastics program to increase athlete retention and produce more… Show more
• Projects Include:-Developed and rolled out a new recreational gymnastics program to increase athlete retention and produce more competitive team candidates. -Launched equitable employee training and development.