Milos Bazovic Email & Phone Number

Remote Canada

Toronto

Toronto

LeadingEdge is a consulting firm that was established in 1996 and are recognized globally for our unparalleled workforce management, payroll and HR administration knowledge and expertise. Implementing best or better practices for workforce management, payroll and HR administration is at the core of everything we deliver. Since our inception, we have established a diverse client base across North America in both the public and private sectors and within different industry verticals. Regardless of the sector, there are common objectives across all organizations. In one way or another, all are seeking practical advice, cost-effective strategies and value-added solutions that will significantly improve upon HR and Payroll service delivery, administrative costs, timeliness, accuracy, compliance and customer satisfaction.

Toronto, Canada Area

• Determined operational objectives by studying business functions; gathering information; evaluating output requirements and formats.• Improved system processes by studying current practices; designing modifications.• Recommended controls by identifying problems; writing improved procedures.• Defined project requirements by identifying project milestones, phases, and elements• Monitored project progress by tracking activity; resolving problems; publishing progress reports; recommending actions.• Maintained system configuration protocols by writing and updating procedures.• Provided references for users by writing and maintaining user documentation; providing help desk support; training users.• Prepared technical reports by collecting, analyzing, and summarizing information and trends.• Contributed to team effort by accomplishing related results as needed.

Toronto, Canada Area

 Generating and promoting sales of wireless devices, accessories, Premium Protection Plans and services in order to meet store quotas Responsible for monitoring and maintaining customer service levels and product knowledge consistent with Glentel Business standards among staff Recruiting, orienting, training, developing, motivating and managing employees Conducting on-boarding and providing initial training for all new hires for the stores within the designated district Facilitation of parts of Conference Calls and Managers meetings on topics related to operations and financial aspects of the business Liaising with District Sales Manager in order to developing various training programs for the stores within the designated district Liaising between District Sales Manager and staff on marketing, merchandising and promotional activities to maximize store sales and in-store presence Responsible for all manner of retail operations at the store level, including ensuring accuracy in all transactions, inventory, procedures and store maintenance

Toronto, Canada Area

• Processing transactions efficiently and accurately. • Identifying opportunities to sell National Bank products and services, referring clients to the appropriate staff• Providing high level of customer services to National Bank clients and developing long term relationships. • Working closely with the management and team to complete branch operations, sorting faxes and answering phone calls when needed. • Completing various administrative tasks (preparing cash orders, ordering office supplies, distributing documentation, generating various reports) and making sure the branch daily tasks are completed without errors.• Taking ownership of client complaints/issues, initiating action or resolving the problem within 24 hours and keeping the clients informed during the process. • ABM balancing, Combination holder, treasury, verifications.

 Collected reports from departments and assisting in the creation of the business plan of the company resulting in the starting up of the TV Station and securing of financing Designed and conducted training on financial reporting to majority owner Prepared monthly interim financial statements for majority owner Followed up on implementation of set objectives and budget control Handled full cycle AP and AR on daily basis Researched and resolved various account and billing problems In charge of setting up and maintained various files, records and inventory (purchased TV shows, movies, sporting events) In charge of communication with shareholders (primarily with majority shareholder Media Development Loan Fund) when negotiating for loans, increases of capital. Liaised among financial department and the management of the company in relations to finding successful ways to cut costs. Prepared payroll (200 employees)

Certificate In Adult Training & Development

Master Of Science - Ms, Finance

Ba, Finance And Economics