Milton Rucks Email & Phone Number

Senior Product Manager with a proven track record at Rocket.Chat, the leading open-source team chat software. I drive product vision, strategy, and execution, ensuring that our offerings align with market demands and exceed user expectations.Currently leading two squads (Team Collaboration and Workspace Management), I led also Federation and Video conference squads previously.

Remote

Worked as Product Manager of two squads (Team Collaboration and Federation) at Rocket.Chat, a fully customizable communications platform for organizations with high standards of data protection. Every day, 12+ million users in over 150 countries and in organizations such as Deutsche Bahn, The US Navy and Credit Suisse trust Rocket.Chat to keep their communications completely private and secure.Main responsabilities:Product strategy definitionMarket analyst (together with Gartner, Prodcut Marketing and Sales Enablement)Roadmap definition (outcome based)Conduct discovery sessions and UX improvementsManage day-to-day design directionRelease communications

Porto Alegre Area, Brazil

- Managed a team of 55 team players - Strategy formulation and implementation - Team and squads formulation - Discovery and delivery of 4 new products (MVP to launch and sustaining) - Product improvements with hypothesis validation - Desktop and mobile development - Market analysis - Outcome driven roadmap - Backlog prioritization and sprint planning - Scrum - Design thinking

Porto Alegre Area, Brazil

Responsible for managing operations and representative´s network - Responsible for two managers and 40 direct staff - Management of 10.000 lawyer representatives network - Formulation of KPIs and targets according company´s strategy - Formulation and execution of actions plans to achieve targets- Representatives cost reduction

Porto Alegre Area, Brazil

- Restructuring and management of 3 operations teams - Management of Porto Alegre, Florianópolis e Canoas branches - Formulation and execution of action plans to achieve targets - Analysis and problem solving- KPIs and targets formulationsee less

Greater New York City Area

Full-time master degree in Engineering ManagementRelevant Coursework: Product Development, Product Management, Design Thinking, User Experience Design, Leadership theory and development, Finance and Accounting, Management of Technology Innovation and Entrepreneurship, Operations Management and Analysis, Probabilistic and Deterministic Models, Supply Chain Management; Strategy and Marketing Management; Organizational Behavior, Change Management, and HR Strategies.

Princeton, New Jersey, Usa

Developed quality control tools for fundamental financial analysis Financial data quality control expertDeveloped key performance indicators for quality control

Porto Alegre Area, Brazil

-- Trusted advisor for products life cycle management for Dell Enterprise line of business-- Worked closely to product development teams and engineering teams-- Launched products and sustained data management for Severs, Network and Storage in Americas with Global alignment-- Led projects related to product data resulting in data simplification and efficiency-- Escalated and mitigated project risks and issues

Porto Alegre Area, Brazil

Deploys, maintains, and manages Product Data (PD). Manages PD marketing and engineering changes and deviations in support of new products. Manages current products and peripheral components through product release and the associated change activities, post release. Works directly with functional areas to help guide and direct project management to define and design, build and ship systems configuration requirements. Establishes and implements configuration management policies and procedures in support of hardware and software configuration requirements.-- Experience in setting manufacturing systems to produce new products (notebooks, desktops and servers)-- Led global projects of process improvement and standardization resulting in reduction of 30% of average time to implement Engineering Change Orders: - Global Engineering Change Order - Results: Globally Standardized Bill of Materials - Transition of in house manufacture system to Microsoft Dynamics AX – Results: Significant gains of efficiency - Bronze Award: Global Parts Attributes Changing Process-- Developed and implemented key performance indicators driving to significant performance improvement.-- Team leader of 25 people internationally distributed (US/ India/ Ireland/ Malaysia/ China) being responsible for coordinating process changing projects with IT.-- Responsible for ISO 9000 implementation and auditing of team processes – All audits passed without any non-conformity

Porto Alegre Area, Brazil

- Provide support to sales teams with report updates, publishing metrics, mailbox control and sales reps support-Analysis and resolution of problematic production orders resulting in better customer satisfaction-Developed automated reports based on SQL and VBA resulting in better communication between teamsAward: Highlight Employee of Global Relationship Business Operations

Porto Alegre Area, Brazil

⋅ Coordinated team of 18 people achieving all company’s goals for the year ⋅ Responsible for cash flow control, resources allocation, and finance department ⋅ Increased in 100% the income, 50% the number of employees, significantly increased number of projects

Master’S Degree, Engineering Management, Gpa 3,55

Activities and Societies: Rutgers MakerspaceRelevant Coursework: Product Development, Product Management, Design Thinking, User Experience.

Bachelor’S Degree, Industrial Engineering

Activities and Societies: Article: Transmission of variability in a tobacco roasting line - Published in ENEGEP (National Encounter.