Milton Smith Email & Phone Number

Global

* Automation Process oversight and inclusion in all testing* Align stakeholders across multi-initiative strategy tied to common goals* Lead coordination of roadmaps to drive to successful execution across teams to deliver a common strategy* Anticipate needs broader than direct ownership and identifies ways that other stakeholder can amplify impact* Model behavior and coach wider team and other people managers on how to make well-informed decisions alongside stakeholders* Be accountable for more than one innovation initaitive. Bring on new initiatives and convince management of their value.* Very clearly communicate the problem to solve and WHY the solutions were chosen. Be able to advocate for the area chosen on an EC level. Also be able to project a possible impact* Create a culture of 'test & learn' within the team and create roadmaps and budgets that reflect this* Maximize learnings and ROI for prototype builds, ensuring we learn what we need. Be a valuable partner for the execution team to prioritize and make better decisions faster.* Proactively inform and influence a portfolio of strategic initiatives through SME* Effectively influence the product development process and optimize the UX process within it to better support other areas of product development* Apply extensive expert skillset across organization* Deep expertise in UX design principles and apply them across the experience* Grow and organize the team based on understanding of the full spectrum of the UX Design skillset* Consistently support and influences iterative design practices and designs* Leads the team towards a cohesive experience informed a deep understanding of the user and * customer * Understand user and business goals beyond your product area and across the org* Understand how team's impact differs from that of other areas* Coach and guide more team members on what and how to prioritize* Review team's priorities and confirm that the right expectations are being set

New York City Metropolitan Area

Manage testing of a Mortgage Origination Software which contains Financial calculations for Annual Percentage Rate (APR), Fees, Interim Interest Rates and Discount Points.Developed a unified mechanism for our testing process and procedures throughout the entire PTP QA organization Lead and manage a team of QA engineers to plan, manage, execute and document all testing and QA activitiesSet up software engineering processes that will enhance the quality of assigned products.Expand the effectiveness and scope of the team's test automation capabilities.Manage the expanded team relationship with remote locations as well as development and QA counter-parts.Create and sign off of Test PlansFollow IBM methodology to deliver Quality Plan and Certification informationResolve test project issuesEnsure effective Test Process improvement feedbackCoordinate resource allocation for testing activities across multiple time zones and geographiesManage all phases of the project's testing effort (unit, integration, functional, regression, system/acceptance, load, and performanceCommunicate with upper management, providing clear and timely information regarding project status, issues, proposed solutions, and any other necessary information sharing Type of testing includes: Validation, Functional, Load and Performance, Regression and Loan Services Testing.Successfully managed high end performance testsManaged highly skilled consultants and employees at multiple remote locationsImplemented a very successful performance trending process as part of QALed the development of a series of complex custom Web Services performance tests for multiple clients.

Bachelor'S Degree, Computer Science

Education record