Milyn Howard Email & Phone Number

Alexandria, Virginia, United States

Washington, District Of Columbia, United States

Manage help desk tickets Utilize trouble-ticketing software for opening/updating/closing tickets in a timely and appropriate mannerResponding to queries on the phone, via email, in person, or through remote accessProvide user support for Microsoft 365 applications Manage active directoryRun diagnostics to resolve customer reported issuesResponsible for setting up new laptops onto domain and installing suite applicationsTraining staff on troubleshooting and diagnosing problemsInstalling and configuring hardware and softwarePerform knowledge of Apple IOS and familiarity of iphones/ipads Diagnosing and repairing faultsResolving network issues

Virginia, United States

Assist manager with front office employees and dutiesCollect and manage patient’s yearly insurance coverage and benefitsSubmit insurance claims with procedure specifications and manage insurance payments on accounts Develop and maintain social media accounts, authoring ads, posts, blogs, and magazine articles. Train new employees on dental software and office dutiesEducate patients on treatment plans, by utilizing clinical knowledge and provide financial support availability

Arlington, Virginia, United States

Maintain database by entering customer and company’s information Prepares source data for computer entry by compiling and sorting information.Establishes entry priorities.Processed customer and account source documents by reviewing data for deficiencies.Reviewing data for deficiencies or errors, correcting any incompatibilities and checking outputCreate spreadsheets Scan documents and print filesReceive and maintain phone calls Greet and direct guestMaintain list of incoming guestsManage mailroomReceive and send out daily mail Update office policies